Assistant Operations Manager

UPSTATE COIN & GOLD • Centennial, CO

10d • $70,000 - $90,000 • Onsite

About The Position

Upstate Coin & Gold is seeking an experienced Assistant Operations Manager to help oversee day-to-day wholesales operations at our state-of-the art facility in Centennial, Colorado. This role is for individuals who are motivated, detail-oriented, innovative, and ambitious, with a desire to learn about the fast-paced gold and silver industry and contribute to building a company from the ground up.

Requirements

• Bachelor’s degree in Business Management, Operations Management, or a related field of study.
• Minimum three (3) years of operations management experience in a warehouse, pick/pack/ship, or 3PL environment.
• Minimum one (1) year of experience in a management or lead role.
• Excellent time management skills.
• Experience working with/managing package delivery vendors and service providers (UPS, FedEx, USPS).
• Working knowledge of carrier (UPS) or other third-party automated shipping software system.
• Excellent analytical and problem-solving skills.
• Hands-on, “roll up your sleeves” mindset when it comes to leading by example and helping meet daily customer requirements efficiently and with a high level of accuracy.
• Ability to think on one’s feet and adjust schedules and workflows to adapt to daily changes in demand.
• Strong written and oral communication skills.
• Proficient in MS Office and Google Suite tools.
• Strong working knowledge of OSHA and other related workplace safety requirements.

Nice To Haves

• Advanced training or certifications highly desirable.
• Hands-on ERP experience is a plus, NetSuite highly desirable.

Responsibilities

• Managing, in conjunction with the Operations Manager, all day-to-day aspects of a fast-paced, high sku wholesale processing and distribution operation, including shipping, receiving, grading and processing and inventory management.
• Managing the strict adherence to all applicable operational, health and safety, inventory control, security, and HR-related SOPs in a consistent, fair, and cost-effective manner.
• Consistently meeting or exceeding all operational and customer service related KPI targets.
• Identifying opportunities for ongoing process improvements, equipment upgrades, additional training opportunities, staffing changes, and/or workplace health and safety improvements.
• Delegating tasks as needed while understanding that the accountability for the performance of such tasks remains with this position.
• Supervise staff of 15-25 to efficiently complete daily, weekly, and monthly objectives in a manner that builds upon our best-in-class service for our wide array of vendors and customers.
• May assist in hiring, onboarding, performance reviews and disciplinary processes, upon request by Operations and / or HR Manager.
• Updating all relevant SOPs and training materials on an ongoing basis.
• Preparation of all required daily/weekly/monthly reports.
• All other tasks as assigned by management.

Benefits

• Competitive compensation based on experience
• Annual performance bonus opportunity based on meeting/exceeding project management metrics and KPIs
• Up to 6% company match on 401(k)
• Employer-paid profit-sharing and cash balance plans
• Comprehensive medical, dental, vision, and Employee Assistance plans
• HSA and FSA plans (pre-tax benefit)
• Company paid STD, LTD, Life, and AD&D
• Supplemental coverage available, including Critical Illness, Accident, Hospitalization, and Pet
• PTO and paid holidays
• Employee discounts
• Extensive on-the-job training and opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level