Assistant Office Manager - State Farm Agent Team Member

Bobby Branch•Garden City, MI

5h•Onsite

About The Position

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Westland. Our office is open 9am-5pm. We currently have 3 team members at our agency. We have 15 years of combined insurance experience in our office. Our agency has received awards including: Ambassador Travel, Legion of Honor, and Senior Vice President's Club.

Requirements

Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Personal Lines Licenses (must be able to obtain)
Personal Lines Licenses (must have currently)

Nice To Haves

Bilingual - Spanish preferred

Responsibilities

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.