Assistant Office Manager - State Farm Agent Team Member

Bobby Branch • Westland, MI

5h • Onsite

About The Position

We are a very busy, established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Bobby Branch - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Bobby Branch - State Farm Agent! Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Westland. Our office is open 9am-5pm. I have been a State Farm agent since 2011. Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member. I am a proud graduate of Detroit Mercy. We currently have 3 team members at our agency. We have 15 years of combined insurance experience in our office. Our agency has received awards including: Ambassador Travel, Legion of Honor, and Senior Vice President's Club. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Requirements

• Reliable transportation
• Strong computer skills
• Experience in customer service and problem solving
• Must be willing to work independently and within a team environment
• Must be a self-starter
• Positive and optimistic perspective a must
• Property and Casualty License Required

Nice To Haves

• Opportunity for promotion

Responsibilities

• Answering and routing phone calls
• Managing Customer Renewals
• Assisting customers with billing and payment questions
• Scanning and attaching paperwork
• Opening office and office general upkeep
• Payroll Assistance
• Phone interviewing candidates for sales and service positions
• Mail handling
• Scheduling appointments
• Telemarketing current and former clients
• Upselling current customers
• Note taking and task creation
• Money handling
• Creating Weekly Customer Service/activity reports for managers

Benefits

• Health insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed