Full-Time Assistant Office Manager Store #453

Northeast Grocery•Village of Spencerport, NY

10d•Onsite

About The Position

The Assistant Office/Service desk manager is responsible for ensuring superior customer service and control of losses through efficient management of service desk and bookkeeping operations. The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money.

Requirements

Must be 18 years of age
Ability to read, write, and perform basic math functions
Possess basic computer skills
Possess strong communication skills

Responsibilities

Prioritize multiple tasks without constant supervision
Handle cash, checks, and other media and distinguish between various forms of currency
Responsible for proper cash and media reconciliation at the end of each shift
Maintain a clean and organized environment around the service desk and bottle area
Answer incoming telephone calls and direct to correct person/department
Inform manager on duty and/ or office manager of any problems or important information
Assist Service Desk manager in selection, training, and development of service desk and bookkeeping associates
Complete all necessary paperwork relating to Bookkeeping and Service Desk Department
Follow all Federal, State, and Local regulations as well as company policies regarding Service Desk operations, safety, and sanitation
Ensure all security procedures are followed to protect from internal/external theft
Maintain efficient use of supplies
Confirm all equipment is in proper working condition
Report any information/ problems to Service Desk manager
Act in place of Service Desk/Bookkeeping manager when they are absent
Follow direction of managers, as given