Assistant Office Manager

eyecarecenter • Rocky Mount, NC

20h • Onsite

About The Position

An Assistant Office Manager is a highly engaged leader that possesses a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal-oriented. This role involves the effective execution of Total Patient Experience (TPE), developing and maintaining good working relationships with associated doctors, and enforcing all corporate policies and procedures. The Assistant Office Manager will motivate team members by remaining positive and communicating changes or news in a supportive and constructive way. They will assist with executing day-to-day operations of the office, including monitoring and assisting with office flow, supply inventory, and team member training. Additionally, they will help lead the office by guiding the team to success through focused support and coaching as directed by the Office Manager, and handle team member and patient questions in the absence of the Office Manager.

Requirements

• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Frequent walking (75%), sitting (50%), and standing (50%)
• Regular bending, stooping, and reaching (25–50%)
• Employees must be able to lift, carry, push, and pull items up to 25 lbs.
• Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology.
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is 100% of the time.
• Occasional driving or climbing may also be necessary.

Nice To Haves

• Previous medical office experience preferred
• Previous leadership experience strongly preferred
• ABO and NCLE certifications preferred

Responsibilities

• Effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with doctor/doctors associated with office location.
• Enforce all corporate policies and procedures.
• Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
• Assist with executing day-to-day operations of the office.
• Monitor and assist with office flow, supply inventory, team member training and other duties as assigned or needed within the office.
• Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager.
• Handle team member and patient questions in the absence of the Office Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees