Assistant Office Manager
About The Position
An Assistant Office Manager is a highly engaged leader that possesses a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented. This role involves the effective execution of the Total Patient Experience (TPE), developing and maintaining good working relationships with doctors associated with the office location, and enforcing all corporate policies and procedures. The Assistant Office Manager is expected to motivate team members positively and constructively, assist with day-to-day operations such as monitoring office flow, managing supply inventory, and team member training. They will also assist in leading the office by providing focused support and coaching as directed by the Office Manager, and handle team member and patient questions in the Office Manager's absence.
Requirements
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Favorable result on background check as required by state
- Must be able to provide proof of identity and right to work in the United States
- High school diploma or GED required
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
Nice To Haves
- Previous medical office experience preferred
- Previous leadership experience strongly preferred
- ABO and NCLE certifications preferred
Responsibilities
- Effective execution of Total Patient Experience (TPE)
- Develop and maintain a good working relationship with doctor/doctors associated with office location
- Enforce all corporate policies and procedures
- Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way
- Assist with executing day-to-day operations of the office
- Monitor and assist with office flow
- Monitor and assist with supply inventory
- Monitor and assist with team member training
- Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager
- Handle team member and patient questions in the absence of the Office Manager
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees
