Assistant Nursing Director, Virtual Care Operations
About The Position
Redirect Health operates a fully virtual model of care where nurses, providers, medical assistants, referral coordinators, and care teams work together to deliver exceptional care without the complexity of the traditional healthcare system. The Assistant Nursing Director of Virtual Care Operations provides operational and clinical leadership across our nursing and care coordination functions. This leader is responsible for developing nursing leaders, creating scalable care delivery processes, ensuring clinical quality, and building the operational structure needed to support substantial growth. This role is designed for tomorrow's organization, not just today's team size. We're looking for a leader who can build the systems, people, and accountability structures that will support a rapidly growing virtual care model. Unlike a traditional hospital or medical office environment, success in this role requires someone who is energized by innovation, embraces change, and is passionate about creating a better healthcare experience for members and families.
Requirements
- Registered Nurse (RN) license; other advanced clinical licensure (NP, PA) or equivalent clinical leadership background will be considered.
- Master of Business Administration (MBA), Master of Healthcare Administration (MHA), Master of Science in Nursing Leadership (MSN), or equivalent advanced leadership education.
- 7+ years of healthcare experience, including meaningful clinical experience and progressive leadership responsibility.
- 5+ years of leadership experience, including leading managers, supervisors, team leads, or other nursing leaders.
- Experience in healthcare operations, virtual care, telehealth, care coordination, utilization management, case management, referrals, or similar healthcare delivery environments.
- Demonstrated success building, scaling, or transforming teams and operational processes.
- Strong operational, financial, and analytical acumen with the ability to make data-driven decisions.
- Excellent communication skills and executive presence.
- Based in the Phoenix, AZ area or able to reliably work in-person.
- Must be currently authorized to work in the United States without sponsorship.
Nice To Haves
- Experience leading virtual nursing or telehealth teams.
- Experience with eClinicalWorks, CRM systems, and healthcare operations platforms.
- Experience designing staffing models, workforce plans, and organizational structures.
- Experience in a high-growth healthcare organization.
- History of promotion into progressively larger leadership roles due to strong performance and results.
Responsibilities
- Provides operational and clinical leadership across nursing and care coordination functions.
- Develops nursing leaders.
- Creates scalable care delivery processes.
- Ensures clinical quality.
- Builds the operational structure needed to support substantial growth.
- Builds systems, people, and accountability structures for a rapidly growing virtual care model.
- Shapes the future of healthcare delivery.
Benefits
- FREE healthcare for you and your entire family
- Dental & Vision insurance
- Paid time off & sick time
- 401(k) access
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What This Job Offers
Job Type
Full-time
Career Level
Manager
