Assistant Nurse Manager

Baystate Health•Palmer, MA

13h•Onsite

About The Position

Responsible for the provision of nursing care to patients with multiple and complex health care needs. Responsible for training, orientation and assisting in the performance management process for designated staff. Identifies and resolves unit systems operational and clinical problems which impact the quality of care delivered. Assumes 24-hour responsibility for the coordination of designated management functions on assigned unit. Serves as a resource to other staff members. Acts as a consultant to colleagues and other health team members on matters concerning Emergency Department operations. Serves as a role model to other staff and advocates for patients/families/significant others. Assumes accountability for own professional practice and aspects of care delegated to others. Practices within ethical and legal parameters of nursing.

Requirements

Associates Degree in Nursing
Advanced Cardiac Life Support - American Heart Association
Basic Life Support - American Heart Association
Registered Nurse - State of Massachusetts

Responsibilities

Monitors and ensures excellence in the clinical practice of nursing by integrating the mission and vision of BFMC and the standards of care for the critical care patient as evidenced by meeting all core measures and achieving high HCAHPS scores.
Ensures the clinical competence of staff through direct interaction and observation, ongoing evaluation of patient outcomes, and feedback from other members of the health care team using evidence-based best practices.
Ensures compliance with all expectations of regulatory agencies and critical care standards.
Monitors and ensures excellence in staff engagement as evidenced by meeting set expectations for behavior and communication and holds individuals accountable for their actions.
Provides resources that enable the staff to do their work.
Provides recognition to staff openly and frequently by creating an environment for open and honest communication and by identifying and resolving areas of conflict promptly and effectively.
Creates an environment where open, honest communication allows for nursing autonomy, shared responsibility, mutual respect, and teamwork as evidenced by staff involvement in clinical nursing practice and optimal staff satisfaction scores.
Is a contributing member of the Service Line Team.
Collaborates with the Nurse Manager on all issues and goals enabling the Assistant Nurse Manager to provide back-up coverage for the Nurse Manager in their absence.
Is an expert nurse, competent in the care of the ill patient.
Monitors the care of the patient by the nursing staff and identifies opportunities for education.
Applies evidenced-based practice and care standards for the specialty to this assessment.
Maintains up-to-date knowledge of advances and design in care and will follow through on issues in order to ensure the effective resolution of daily operation issues & utilize their knowledge of accreditation standards, policies & procedures for excellence in patient care including resolution of complaints.
Adheres to the department budget as evidenced by the standard operating reports.
Monitors utilization and ordering of supplies and equipment and assures that staff have what they need in order to care for their patients.
Collaborates with the Nurse Manager regarding the schedule and payroll.
Ensures personnel policies are fairly and consistently applied and promptly and effectively resolves personnel issues.
Assists with performance appraisal for staff, as appropriate.
Participates in interviewing candidates and selects staff members that are competent to fulfill their assigned responsibilities.