Assistant Nurse Manager - MedSurg Units (APCS)

University of Texas Medical Branch (UTMB)•Galveston, TX

About The Position

The Assistant Nurse Manager assists the Nurse Manager in achieving the goals and objectives of assigned patient care units. The role provides unit staff with resource support, mentoring, and leadership, and represents the Nurse Manager. It supports operational management and the delivery of competent, compassionate, patient-centered care, as well as quality improvement, risk management, staffing, and employee performance processes. The Assistant Nurse Manager may act as Nurse Manager in the Nurse Manager’s absence and may share 24/7 accountability for assigned units.

Requirements

  • Bachelor’s degree in Nursing.
  • Three years of clinical experience.
  • Current RN license or valid permit to practice professional nursing in Texas.
  • Certification in a nursing specialty or administration within 12 months of hire.

Responsibilities

  • Assist with operational aspects of designated patient care units while providing mentoring and leadership support to staff.
  • Support quality measures and patient-centered, high-value care efforts, including length of stay, mortality, readmission, case mix index, patient satisfaction, and hospital-acquired conditions.
  • Participate in and support unit-level continuous quality improvement and risk management programs.
  • Use data-based evaluation and continuous improvement to identify and diagnose issues, consider alternatives, implement plans, and evaluate and communicate results.
  • Monitor and evaluate patient care processes and outcomes to facilitate competent, compassionate care.
  • Provide courteous, sincere, and sensitive customer service and maintain a positive, caring attitude in interactions with patients, visitors, staff, and physicians.
  • Facilitate assigned special projects, programs, and research, including their planning, implementation, development, and evaluation.
  • Communicate professionally with staff at all levels of the institution.
  • Interpret and explain the application of unit, department, and organizational philosophy, objectives, policies, and procedures to staff.
  • Identify appropriate departmental internal controls and provide mechanisms to monitor and enforce compliance.
  • Participate in hiring to ensure appropriate departmental staffing.
  • Mentor staff, objectively evaluate and document performance, and take corrective action as appropriate.
  • Provide feedback for employee performance evaluations within established timelines.
  • Serve as a liaison to the Nurse Manager and act as Nurse Manager when needed in the Nurse Manager’s absence.
  • Use assessment and evaluation strategies for learners in varied settings and learning domains, and analyze data to improve professional development activities.
  • May share 24/7 accountability for assigned units with Nurse Manager(s).
  • Adhere to internal controls and reporting structure and perform related duties as required.
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