Asistant Nurse Manager RN - Emergency Department

Baystate Health•Springfield, MA

About The Position

The Assistant Nurse Manager (ANM) partners with the Nurse Manager to support and lead the daily operations of the Emergency Department. The ANM follows system and department compliance policies and applicable laws and regulations, and translates the medical center’s and nursing service’s philosophy, objectives, policies, and procedures into effective action under the Nurse Manager’s guidance. The role demonstrates BH operating principles and behaviors and has responsibilities across clinical practice and quality outcomes, human resource leadership, management of the patient care environment, financial growth and stewardship, and operational planning. The ANM provides direct nursing care, serves as a clinical resource and role model, and collaborates on quality-driven, cost-effective initiatives and performance improvement. The role supports a positive, engaged work environment; contributes to hiring, staff development, recognition, retention, performance expectations and appraisals, and corrective action; and creates opportunities for shared governance and collaboration across professional groups. The ANM is highly visible in the patient care unit and helps manage patient progress, outcomes, materials, and equipment. In partnership with the Nurse Manager, the role manages budgets, develops business plans, addresses budget variances, and promotes high-quality, affordable care. The ANM also plans and implements operational improvements, supports patient flow, establishes staffing plans responsive to changing unit needs, facilitates staffing models based on case volume and acuity, and works with a nurse educator and manager to support staff education and a learning environment. The position includes direct nurse supervision on weekends and off shifts in partnership with the clinical supervisor, and evaluation of clinical documentation for completeness and accuracy.

Requirements

Minimum of 3–5 years of nursing experience with the most appropriate patient population served by the care team.
Management and leadership skills.

Responsibilities

Administer direct nursing care and serve as a clinical resource and role model for staff.
Collaborate with the Nurse Manager on quality-driven, cost-effective initiatives and service-based performance improvement efforts.
Support a positive work environment and excellent patient and caregiver experiences; promote staff engagement and practices aligned with Core principles of Magnet.
Initiate and manage change, support staff with resources, build working alliances with professional groups, and create opportunities for Shared Governance.
Partner with the Nurse Manager on recruiting and hiring, staff development, recognition, retention, performance expectations, performance appraisals, and corrective actions.
Maintain a visible leadership presence in the patient care unit and manage patient progress and care outcomes.
Coordinate with other departments and disciplines to meet patient care needs; address unit issues involving appropriate materials and equipment through resolution.
Manage within budget, steward financial resources, develop unit business plans and budgets, promote high-quality affordable care, and respond proactively to budget variances.
Develop and implement operational plans and performance improvements that support patient care and a positive work environment.
Make operational decisions and resolve problems to support timely patient flow and effective unit operations.
Establish staffing plans and facilitate staffing models responsive to unit needs, case volumes, and acuity.
Partner with a nurse educator and the Nurse Manager to support staff education, training, and a learning environment.
Evaluate clinical processes and workflows for efficiency and facilitate appropriate changes.
Provide direct nurse supervision on weekends and off shifts in partnership with the clinical supervisor.
Evaluate clinical documentation for completeness and accuracy.
Adhere to system and department compliance policies and applicable laws and regulations.