Assistant Nurse Manager - Pediatric Primary Care Clinic

Vanderbilt University Medical Center•Nashville, TN

4d•Onsite

About The Position

The Assistant Manager, Patient Care Services is a direct supervisory leadership role that is a key member of the Nursing leadership team. Leads staff members and actively participates in overall management of the area, development of clinical practice, and provision of patient care with accountabilities for implementation and outcomes for people leadership, quality, service, compliance, finance, throughput and scheduling. Ensures the unit's optimal performance by engaging in effective problem solving for staff, patients and families and to develop/lead the assigned staff. Provides feedback and coaching to staff members, recognizing them for their contributions while fostering a high performance culture. Under the guidance and direction of the manager, develops, implements and evaluates systems that promote cost effective quality patient care. Monroe Carell Pediatric Primary Care is dedicated to providing high-quality, compassionate care for children close to home through a network of community-based clinics connected to the nationally ranked Monroe Carell Jr. Children’s Hospital at Vanderbilt. Our team fosters long-term relationships with patients and families, delivering personalized care that supports every stage of a child’s growth and development. Families benefit from convenient access to same-day and telehealth appointments, coordinated referrals to advanced pediatric specialists, interpreter services, and secure digital tools that make managing care simple and accessible. We offer a comprehensive range of pediatric services, including routine wellness visits, school and sports physicals, developmental and behavioral screenings, chronic disease management, asthma, allergy and eczema care, obesity screenings, and referrals for specialized evaluations and treatment. Through a commitment to exceptional service, seamless care coordination, and family-centered support, we strive to ensure the best possible health outcomes for every child we serve.

Requirements

LIC-Registered Nurse - Licensure-Others
Relevant Work Experience
2 years
Bachelor's

Nice To Haves

Operations Planning (Novice)
People Management (Novice)
Business Results (Fundamental Awareness)
Quality Management (Novice)
Compliance (Novice)
Leadership (Novice)

Responsibilities

Under guidance of manager, implements area specific quality planned linked to the organizations goals.
Develops, manages and evaluates area based on work team performance.
Manages projects/on-going work activities (timelines, work plans, deliverables) and maintains alignment with strategic plan and vision.
Acts as clinical leader and facilitates education for staff on clinical standards; routinely provides guidance/coaching to subordinates/peers within clinical specialty(ies).
Ensures that clinical assignments are based on patient care needs and demonstrated staff competencies.
Plans and sets day-to-day objectives for the team that have a direct effect on the results of the department or area that the job is in.
Resolves technical and operational problems within provided guideline.
Applies advanced subject matter knowledge within a specific technical area and basic management knowledge to support the team.
Leads/supervises a unit within a department or a small department. Typically without budget or hire/fire authority. Role is typically a 'working' supervisor.
Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.
Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.
Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.
Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.
Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.
Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.
Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.
Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.