Assistant Nurse Manager- NICU

Connecticut Children's Medical Center•Hartford, CT

8d•Onsite

About The Position

This role involves supervising and coordinating the day-to-day activities and unit operations on an assigned shift for an inpatient nursing unit. The Assistant Nurse Manager ensures adequate staffing levels, supports Resource Nurses, and manages staffing resources based on unit and organizational needs. They also assist with budget analysis and planning, facilitate teamwork, resolve employee relations issues, and participate in the hiring and orientation process. Performance management, staff meetings, and identifying/resolving equipment and supply issues are key responsibilities. The role also includes administrative duties like developing and enforcing policies, managing occurrence reports, and maintaining department files. Driving team success to achieve unit and department goals, ensuring the success of Unit-based Shared Governance Councils, and incorporating Rounding for Influence practices are also crucial. Clinically, the Assistant Nurse Manager is competent to provide direct patient care as needed, ensuring safe and appropriate patient care according to policies. They coordinate with the clinical nurse educator for staff education and facilitate teamwork among departments. Effective communication and collaboration with the healthcare team are essential, as is developing comprehensive plans of care. Chart reviews for regulatory readiness, timely documentation, and providing feedback on documentation compliance are required. The role involves consistent patient and staff rounding, addressing patient satisfaction issues, partnering with families, and providing patient/family education. A commitment to continuous quality improvement, leading change processes, and identifying clinical issues for improvement or research are expected. The Assistant Nurse Manager must demonstrate knowledge of and sensitivity to the needs of diverse patient populations from neonate through adolescence.

Requirements

BSN required or must obtain a BSN within 3 years of hire.
Minimum 5 years relevant nursing experience required.
Current State of Connecticut Registered Nurse licensure is required and maintained thereafter.
Current Basic Life Support (BLS) / CPR in adult, child & infant is required upon hire.
Demonstrates computer proficiency in Windows environment; and use of Internet as research tool; Intermediate-level skills in Microsoft Word and Excel.
Demonstrates leadership and management skills or potential to learn including communication, conflict resolution, team building, problem solving and decision making.
Aptitude with EHR systems.

Nice To Haves

Master's degree preferred.
Management experience strongly preferred.
Specialty licensure/certification may be required, as specified by department.

Responsibilities

Supervises and coordinates the day-to-day activities and unit operations on an assigned shift for an inpatient nursing unit.
Ensures adequate staffing levels by supporting Resource Nurses to make appropriate decisions; understands and takes into consideration both unit and organizational staffing resource needs, and appropriately allocates/assigns staffing resources based upon those needs.
Assists with analysis of monthly budget variances and yearly budget planning.
Facilitates teamwork and cooperation among staff, effectively follows-up and resolves routine employee relations issues, seeking support from Nurse Manager with more complex issues.
Participates in the selection, hiring and orientation process for unit staff; partners with nurse manager in all phases of the performance management process (planning, ongoing feedback/coaching, check ins, and appraisal) for assigned staff; facilitates off-shift staff meetings.
Identifies shift equipment, supply and services issues; communicates with appropriate personnel, and follows-through to resolve resource issues.
Participates in a variety of administrative managerial activities such as the development, implementation, and enforcement of unit policies and procedures; follows-up on occurrence reports; and maintains appropriate department files (e.g. employee files, incident reports, etc.).
Drives success within team to achieve unit and department scorecard goals.
Ensures the success of Unit-based Shared Governance Councils. Holds councils accountable to achieve their goals in set timeframes.
Incorporates Rounding for Influence practices into their daily workflow.
Competent to provide direct clinical care as needed.
Provides safe, appropriate patient care to a defined patient population according to CT Children’s and department policies and standards.
Coordinates with the unit based clinical nurse educator to ensure that staff receive education on new treatment modalities and on the care of new patient populations.
Facilitates teamwork among department staff and between departments to help ensure a seamless service and optimal care to patients and families.
Demonstrates effective communication and collaboration skills with all members of the health care team.
Develops, or assists others in developing comprehensive plans of care that recognize the multidisciplinary contributions to patient care.
Conducts chart reviews and follows-up to ensure ongoing readiness for regulatory purposes.
Completes all required documentation in a timely manner, according to CCMC policies and standards; necessary information is effectively communicated to all members of the health care team.
Provides feedback to clinical staff regarding compliance with unit documentation standards.
Conducts daily rounds of unit consistently fielding routine patient/staff issues.
Follows through to resolution issues identified in patient satisfaction survey.
Partners with child and family in evaluating outcomes.
Monitors, trends, and evaluates patient/family responses to treatment.
Provides appropriate education to patients and families regarding all aspects of care according to CCMC policies and standards; supports the organization’s efforts to patient/family education.
Demonstrates commitment to continuous quality improvement; leads changes processes by coordinating unit-based quality improvement activities in conjunction with the unit-based councils for the department and or organization; collaborates in the review and development of policies and procedures.
With the unit councils and education support, implements improvements, ensuring appropriate education of affected staff; and, ensures system for ongoing monitoring and evaluation.
Identifies clinical issues and promotes quality improvement and/or research activities directed toward improving patient care.
Demonstrates knowledge of the differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice.
Demonstrates cultural sensitivity in all interactions with patients/families.
Collaborates with manager and others to develop a systematic approach to addressing the population-specific differences of patients/families.