Assistant Nurse Manager, NICU and CCN

Baystate Health • Springfield, MA

2d • Onsite

About The Position

Assistant Nurse Manager in the NICU offers the opportunity to grow as a clinical and transformational leader while making a meaningful impact on the care of critically ill newborns and their families. This role combines advanced clinical experience, staff development, and collaborative leadership to support a highly specialized team dedicated to providing safe, compassionate, evidence-based care to the most vulnerable patients. Baystate Health is seeking an Assistant Nurse Manager to join our Team at Baystate Medical Center in Springfield, Massachusetts. Our department is the region’s only Level III NICU, working closely with neonatologists, neonatal nurse practitioners, residents, pediatric subspecialists, respiratory therapists, and neonatal nutritionists here to care for our littlest patients, 24 hours a day.

Requirements

• Successfully passed Board of Registration in Nursing Examination and is licensed in the Commonwealth of Massachusetts
• Current American Heart Association Health Care Provider BLS certification required.
• Associates Degree in Nursing
• Minimum 3-5 years of nursing in related setting

Responsibilities

• Support daily clinical operations of the NICU, ensuring safe, efficient, and high-quality care for critically ill and premature newborns.
• Provide clinical leadership and mentorship to nurses and interdisciplinary team members, fostering professional growth and clinical excellence.
• Collaborate with the Nurse Manager and leadership team to implement unit goals, policies, quality initiatives, and evidence-based practices.
• Promote patient and family-centered care by supporting families through complex neonatal hospitalizations and encouraging effective communication and partnership.
• Monitor staffing, scheduling, and resource utilization to maintain appropriate nurse-to-patient ratios and ensure continuity of care.
• Support quality and safety initiatives by monitoring clinical outcomes, identifying areas for improvement, and implementing strategies to reduce risks and improve patient outcomes.
• Facilitate staff education and competency development, including orientation, ongoing education, performance feedback, and professional development opportunities.
• Serve as a visible leader and clinical resource during daily operations, addressing patient-care concerns, resolving staff issues, and promoting a culture of teamwork, accountability, and excellence.

Benefits

• Medical, dental, and vision coverage, including local Health New England plans.
• Tuition assistance, CEUs, and professional development opportunities.
• Clinical advancement, leadership development, and internal career opportunities.
• Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement savings and employer match.
• Generous PTO for eligible employees.
• Stipend for 2nd Shift hours

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree