Assistant Merchant, E-Commerce (On-Site)

ACE Hardware•Oak Brook, IL

11d•$76,000 - $95,500•Onsite

About The Position

The Assistant Merchant, E-Commerce supports the online merchandising strategy for assigned product categories and helps drive a stronger customer experience on acehardware.com. This role partners closely with the Senior E-Commerce Merchant, vendors, internal merchandising teams, digital marketing and support partners to improve online sales, content quality and execution. The role is a development opportunity designed to build broad e-commerce merchandising experience and prepare you for expanded category ownership over time.

Requirements

Two or more years of e-commerce, marketing or merchandising experience
Strong analytical skills with the ability to interpret data and recommend action
Strong problem solving and decision making skills
Ability to manage multiple priorities and meet deadlines
Strong verbal and written communication skills
Collaborative style with the ability to work across teams and with vendors
Proficiency in Microsoft Outlook, Word, Excel, Access and PowerPoint
Creative, flexible and adaptable approach with strong follow through

Nice To Haves

Experience with site merchandising tools or promotional setup platforms
Familiarity with digital marketing channels and online customer behavior analysis

Responsibilities

Support online category and product merchandising from planning through execution
Improve site findability through search and browse optimization
Review web performance indicators and user behavior to identify insights and actions
Manage product recommendations, basket building and trade up opportunities
Support online only assortment expansion, new item setup and promotional activation
Coordinate product content with vendors and internal content partners to improve content quality
Assist with monthly promotional planning, offer setup, pricing details and credit coordination
Partner with digital marketing to support paid search, affiliate, email, organic search and retargeting efforts
Support retailer communication, customer service preparation and category related inquiries
Assist with inventory planning, clearance opportunities and cross functional projects

Benefits

Incentive opportunities
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
Company Car, phone and fuel card are provided for field-based positions
Annual Ace Cares Week
20 hours off work per year to volunteer at an organization of your choice
Opportunities to help Children’s Miracle Network Hospitals and the Ace Hardware Fund through the Ace Foundation
On-site classes, facilitator-led courses, and a generous tuition assistance program
Frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
Mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more
Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Identity theft protection