Assistant Merchant, E-Commerce (On-Site)
Ace Hardware•Oak Brook, IL
•Onsite
About The Position
The Assistant Merchant, E-Commerce supports the online merchandising strategy for assigned product categories and helps drive a stronger customer experience on acehardware.com. This role partners closely with the Senior E-Commerce Merchant, vendors, internal merchandising teams, digital marketing and support partners to improve online sales, content quality and execution. The role is a development opportunity designed to build broad e-commerce merchandising experience and prepare you for expanded category ownership over time.
Requirements
- Two or more years of e-commerce, marketing or merchandising experience
- Strong analytical skills with the ability to interpret data and recommend action
- Strong problem solving and decision making skills
- Ability to manage multiple priorities and meet deadlines
- Strong verbal and written communication skills
- Collaborative style with the ability to work across teams and with vendors
- Proficiency in Microsoft Outlook, Word, Excel, Access and PowerPoint
- Creative, flexible and adaptable approach with strong follow through
Nice To Haves
- Experience with site merchandising tools or promotional setup platforms
- Familiarity with digital marketing channels and online customer behavior analysis
Responsibilities
- Support online category and product merchandising from planning through execution
- Improve site findability through search and browse optimization
- Review web performance indicators and user behavior to identify insights and actions
- Manage product recommendations, basket building and trade up opportunities
- Support online only assortment expansion, new item setup and promotional activation
- Coordinate product content with vendors and internal content partners to improve content quality
- Assist with monthly promotional planning, offer setup, pricing details and credit coordination
- Partner with digital marketing to support paid search, affiliate, email, organic search and retargeting efforts
- Support retailer communication, customer service preparation and category related inquiries
- Assist with inventory planning, clearance opportunities and cross functional projects
Benefits
- Incentive opportunities
- Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution
- Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
- 21 days of vacation immediately available (prorated in the first year)
- Up to 6 paid holidays depending on the month of hire
- Company Car, phone and fuel card are provided for field-based positions
- Annual Ace Cares Week
- 20 hours off work per year to volunteer at an organization of your choice
- Opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
- On-site classes, facilitator-led courses
- Generous tuition assistance program
- Frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
- Mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more
- Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
- Birth/Adoption bonding paid time off
- Adoption cost reimbursement
- Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
- Identity theft protection
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
