Assistant, Medical Department I - Foot and Ankle Clinic
HealthPartners•Saint Louis, MN
•Onsite
About The Position
Performs a variety of clerical tasks involving direct patient contact, assisting assigned medical department in providing outstanding patient care and services.
Requirements
- Graduate from an approved medical assisting or medical office assisting program or equivalent work experience.
- Basic computer/keyboarding skills required.
- Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and ensure safety of patients.
- Strong verbal communication, human relation, listening, telephone etiquette, and handwriting skills required.
- Knowledge of medical terminology and anatomy also required.
- Proficiently operate the following pieces of equipment: Telephone, Personal Computer utilizing word processing software, and Photocopier.
Nice To Haves
- Medical Office Assistant Certification
- Ability to promote and maintain good patient relations and patient confidentiality.
Responsibilities
- Screens and directs calls to appropriate persons.
- May relay messages back from care clinicians to patients, hospitals, pharmacies, and nursing homes seeking advice or assistance.
- Monitors the Message Center to ensure that all Department Assistant and other designated messages as assigned have been addressed according to policy: Urgent Messages within 2 hours; routine messages within 4 hours.
- Schedules patients for routine appointments, consultations, surgery, or special test procedures as requested by clinician.
- Receives and/or responds to requests for new or refilled prescriptions under clinician’s direction.
- Compiles and prepares routine medical and non-medical correspondence and recurring reports, under supervisor or clinician direction.
- Orders appropriate patient charts for care clinician review.
- Provides various support to nursing staff as needed. This may include, but is not limited to, such items as cleaning and stocking exam rooms, assembling/disassembling instrument trays.
- Establishes and maintains departmental records, files and logs, and related paperwork.
- May perform quality checks on various equipment such as autoclave.
- Obtains or furnishes answers to routine questions and inquiries.
- Performs other tasks as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
