Assistant Manager - Polaris Fashion Place, Hollister

Abercrombie & Fitch Co.•Columbus, OH

About The Position

The Assistant Manager role combines business strategy, operations, creativity, and people management. Assistant Managers drive sales results by analyzing the business and providing best-in-class customer service. They oversee daily store operations, including opening and closing routines, and improve efficiency across store processes. They use their creative expertise to update floorsets, provide styling recommendations, and share product knowledge. As talent leaders, they support recruiting, training, engagement, and development. The role offers opportunities to grow into future leadership positions within the store organization.

Requirements

Bachelor’s degree or one year of supervisory experience in a customer-facing role.
Maintain a strong customer focus.
Knowledge of current fashion trends.
Drive to achieve results and demonstrate a strong work ethic.
Strong communication and interpersonal skills.
Team-building ability and ability to coach others.
Take initiative and demonstrate confidence.
Balance multiple tasks while remaining detail-oriented.
Engage in applied learning and proactive thinking.
Ability to work in a fast-paced and challenging environment.

Responsibilities

Perform opening and closing routines.
Supervise the sales floor and stockroom to ensure excellent customer service and seamless operations.
Conduct staffing and scheduling operations and manage payroll.
Train and develop non-management staff.
Demonstrate product knowledge and brand awareness while driving sales.
Build and maintain visual displays.
Analyze reports to inform decision-making.
Protect store assets and perform inventory control.
Operate register and point-of-sale systems.
Fulfill omnichannel orders.
Represent the brand and exemplify company culture and values.