Assistant Manager - North Charleston, SC @ Rivers Avenue

Tidal Wave Auto Spa•North Charleston, SC
•Onsite

About The Position

The Assistant Manager shares responsibility for the facility and its operations, helping meet and exceed volume, revenue, and profitability goals. The role leads by example on the front line and supports a small team of 10–15 employees in a fast-paced, structured, outdoor environment. Duties combine administrative work with hands-on operations, including delivering friendly, high-quality guest service; training and developing employees; maintaining the facility, landscaping, equipment rooms, and equipment; and performing quick equipment checks. The role offers professional development and a potential career path to higher-level management positions. Work may be required outside normal business hours, including evenings and weekends, based on company needs. Occasional driving for company business may be required.

Requirements

  • At least 2 years of leadership experience.
  • Quick problem-solving and decision-making skills.
  • Ability to stand, walk, and move continuously for extended periods, up to 8–10 hours per shift.
  • Ability to perform frequent bending, kneeling, reaching, stooping, climbing, and crouching.
  • Ability to regularly lift, carry, push, or pull up to 50 pounds, and occasionally more with assistance.
  • Manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
  • Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
  • Ability to work in varying outdoor weather conditions, including heat, cold, humidity, and rain.
  • Comfort with regular exposure to water, cleaning chemicals, noise, and moving mechanical equipment.
  • Ability to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.
  • Ability to perform duties safely and effectively in a fast-paced, team-oriented setting.
  • Willingness to work outside normal business hours, including evenings and weekends, based on company needs.
  • For occasional company-business driving: valid driver's license and compliance with company driving standards.
  • Drug screening and background check required per state guidelines.

Nice To Haves

  • Mechanical inclination and experience preferred.
  • Restaurant management experience is ideal; listed examples include Outback Steakhouse, Texas Roadhouse, Ruby Tuesday, Panera Bread, Starbucks, Longhorn Steakhouse, Chipotle, Cracker Barrel, Red Lobster, TGI Fridays, Boston Market, and Tijuana Flats.

Responsibilities

  • Assist in leading a team of 10–15 employees and foster a culture of teamwork and fun.
  • Help achieve established volume, revenue, and profitability goals.
  • Provide guests with an exceptional experience through quality, friendly service.
  • Assist with limited administrative work and quick equipment checks.
  • Assist with training and developing employees in every position.
  • Maintain a clean and organized facility, landscaping, and equipment rooms.
  • Work hands-on alongside the team in facility operations.
  • Occasionally drive for company business, when required.

Benefits

  • Competitive hourly pay with the opportunity to earn weekly commission.
  • Flexible scheduling designed to support work-life balance, with 35–45 hours per week.
  • Opportunities for growth and development within Tidal Wave.
  • PTO under the company's PTO policy.
  • Eligibility for health, dental, and vision coverage, subject to a 30-day waiting period.
  • Eligibility for 401(k), subject to plan terms.
  • Eligibility for life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental coverage, subject to a 90-day waiting period.
  • Company-paid holidays.
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