Assistant Store Manager (Full-time) - Danville, KY

Hibbett•Danville, KY

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches to accomplish store goals. The role requires knowledge of each product area or department, adherence to the policies, procedures, and standards in the visual manual, and a commitment to outstanding customer service and merchandise sales. The Assistant Manager assumes supervisory control when the Store Manager is absent and is trained in Store Manager responsibilities. The position supports store asset control, personnel recruiting, training, and evaluation, and the planning and execution of selling, restocking, merchandising, ordering, and scheduling. It helps maintain profitability by staying aware of inventory, sales statistics, and expenses, and ensures customer service and departmental standards are maintained. The Assistant Manager also performs general administrative duties and protects company assets and financial information by following internal controls and reporting potential fraud risks.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager to establish action plans for store and departmental responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter the store and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company communications.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and by reporting potential fraud risks.
Perform general administrative duties and train in Store Manager responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and directing work, assigning tasks, and resolving problems.