Assistant Manager - Auntie Anne's

Heartlands Concepts•Omaha, NE

3d•Onsite

About The Position

The Assistant Manager is responsible for all aspects of store operations during all hours of operation. This includes maintaining operating standards, implementing company policies, maximizing net operating income, and representing the company's Mission and Philosophy to guests, crew members, and the community.

Requirements

Responsible for all aspects of the operations of the store during all hours of operations.
Responsible for maintaining the operating standards.
Responsible for implementing company policies.
Responsible for maximizing net operating income.
Responsible for representing our Mission and Philosophy to its guests, crew members, and community.
Required to Close Store 2 Nights per week & work Weekends.
In the event of a call off and/or no-show, secure a replacement.
If no replacement is found it is your duty to cover shift and make adjustments to schedule for the duration of the schedule.
Monitor staffing levels and labor costs to maximize efficiency and control labor expense ratios.
Provide for the accurate taking of weekly & monthly physical inventory.
Lead and supervise the ongoing and periodic cleaning and maintenance of all equipment and facilities.
Ensure the maintenance of all equipment and facilities in accordance with manufacturers’ instructions and applicable Health, Building, and Fire Codes.
Ensure the prompt completion and transmission of all required paperwork, reports, etc., as directed by District Manager.
Coordinate and execute all required system-wide marketing, promotions, and public relations activities directed by Marketing Teams of Brands.
Maintain a good working relationship and professional attitude with mall management and staff; attend meetings and participate in similar activities.
Maintain and develop good relations with mall employees.
Encourage teamwork, the building of staff morale, and the resolution of conflict through as-needed staff meetings and daily communication.
Strive at all times to uphold Brand standards of product quality, customer service and cleanliness, and its philosophy towards its customers, team members, and business associates.

Responsibilities

Recruit, interview, and hire staff.
Direct and coordinate the activities of staff.
Ensure maintenance of dress code and personal appearance standards in accordance with uniform policies.
Complete uniform ordering form for new hires and scan document to office to get uniforms ordered.
Provide, supervise, and monitor training of all staff.
Determine personal schedule based on the requirements of the position, in consultation with the District Manager.
Close the store 2 nights per week and work weekends.
Secure a replacement in the event of a call-off and/or no-show; cover the shift if no replacement is found and make adjustments to the schedule.
Monitor staffing levels and labor costs to maximize efficiency and control labor expense ratios.
Provide for the accurate taking of weekly and monthly physical inventory.
Lead and supervise the ongoing and periodic cleaning and maintenance of all equipment and facilities.
Ensure the maintenance of all equipment and facilities in accordance with manufacturers’ instructions and applicable Health, Building, and Fire Codes.
Ensure the prompt completion and transmission of all required paperwork, reports, etc., as directed by the District Manager (e.g., Weekly Inventory, Monthly Inventory, Harvest Donations, Schedules, Competition Results, Store Audits).
Coordinate and execute all required system-wide marketing, promotions, and public relations activities directed by Marketing Teams of Brands.
Maintain a good working relationship and professional attitude with mall management and staff; attend meetings and participate in similar activities.
Maintain and develop good relations with mall employees.
Encourage teamwork, the building of staff morale, and the resolution of conflict through as-needed staff meetings and daily communication.
Strive at all times to uphold Brand standards of product quality, customer service, and cleanliness, and its philosophy towards its customers, team members, and business associates.