Assistant Manager Old Noarlunga

Guzman y Gomez

1d•Onsite

About The Position

We're looking for an enthusiastic and detail-oriented Assistant Manager to join our team in Old Noarlunga, Australia. In this pivotal role, you'll support the Store Manager in delivering exceptional customer experiences while driving operational excellence and team performance. You'll be instrumental in creating a positive, inclusive work environment where every team member feels valued and motivated to succeed. This is an excellent opportunity to develop your management skill set, take on greater responsibility, and advance your career in a dynamic, fast-paced setting.

Requirements

High school diploma or equivalent
Minimum 2-3 years of supervisory or team lead experience in retail, hospitality, or service management
Proven ability to manage and motivate diverse teams in a fast-paced environment
Strong customer service orientation with excellent interpersonal and communication skills
Proficiency with Point of Sale (POS) systems and basic computer literacy
Solid understanding of inventory management and stock control procedures
Demonstrated time management and organizational abilities
Ability to work flexible hours, including evenings, weekends, and holidays as required

Nice To Haves

Valid driver's license
Retail management certification or equivalent professional qualification
First Aid and CPR certification
Experience with inventory management software or systems
Knowledge of sales performance optimization techniques
Background in staff training and development
Experience in a multi-site retail or hospitality environment

Responsibilities

Lead, mentor, and support a diverse team of staff members, fostering a collaborative and inclusive workplace culture
Assist in scheduling staff shifts, ensuring adequate coverage and optimal workforce planning
Oversee daily store operations, including opening and closing procedures, inventory management, and cash handling
Maintain accurate financial records and reconcile cash registers, demonstrating analytical attention to detail
Deliver outstanding customer service and resolve customer concerns with empathy and professionalism
Monitor sales performance and implement strategies to achieve store targets and goals
Train and onboard new team members, ensuring they understand company policies and procedures
Manage inventory levels, conduct stock counts, and coordinate with suppliers to maintain optimal stock availability
Ensure compliance with health, safety, and company policies throughout all store operations
Analyze performance metrics and provide transparent feedback to team members during performance reviews
Support promotional activities and merchandising initiatives to enhance the customer experience
Communicate effectively with the Store Manager and other departments to ensure seamless operations
Demonstrate resilience and decisiveness when addressing operational challenges and unexpected situations