Assistant Manager: Grown Brilliance

Leap • Atlanta, GA

7d • Onsite

About The Position

We are seeking a passionate and driven Assistant Store Manager for our boutique on Melrose. As a key member of the leadership team, you will drive team performance and development, fostering a culture that embodies the brand’s commitment to excellence, craftsmanship, and exceptional client experiences. In this role, you will inspire your team to deliver memorable, elevated customer experiences while supporting the store’s operational success. In partnership with the General Manager, you will help hire and develop top talent, implement sales and client retention strategies, and uphold the brand’s high standards for store presentation, cleanliness, visual merchandising, and inventory management. You will also support the planning and execution of in-store events and brand-driven activations, ensuring they reflect the brand’s luxury positioning and create meaningful experiences for clients. You will lead by example on the sales floor, ensuring a seamless, client-centered experience while supporting daily operations, including opening and closing procedures. Additionally, you will assist in executing promotional events and activations, helping to engage clients and elevate the brand presence in-market. Flexibility to adapt to a dynamic retail environment is essential, and proficiency in retail technologies such as POS, Google Suite, Endear, and Slack is highly valued. Hourly Pay Range : $27- $30 (hourly-plus-commission model; compensation determined by experience, skills, and qualifications).

Requirements

• 2+ years of leadership experience in a luxury retail boutique, with strong knowledge of fine jewelry or premium accessories.
• Proven ability to cultivate and manage client relationships, building loyalty and repeat business.
• Experienced people leader, skilled in coaching, feedback, and performance management to develop high-performing teams.
• Flexibility to adapt to a dynamic retail environment is essential.
• Proficiency in retail technologies such as POS, Google Suite, Endear, and Slack is highly valued.
• Flexible availability, including evenings, weekends, and holidays.
• Energetic, professional presence on the sales floor, able to stand and walk for extended periods.
• Must be 18 years or older.
• Drives results, elevates team performance, and cultivates future leaders through an ownership mindset and strong clienteling skills.
• Navigates a dynamic retail environment with a growth mindset, solving challenges creatively.
• Builds strong relationships, gives and receives feedback effectively, and thrives in partnership with peers and leadership.
• Conveys information clearly, provides constructive feedback, and fosters positive team and client interactions.
• Handles client interactions and sensitive situations with empathy and confidentiality.
• Possesses deep knowledge of products and brand, enhancing client experiences.
• Delivers high-quality work while maintaining smooth store operations.

Nice To Haves

• Flexibility to adapt to a dynamic retail environment is essential
• Proficiency in retail technologies such as POS, Google Suite, Endear, and Slack is highly valued

Responsibilities

• Drive team performance and development, fostering a culture that embodies the brand’s commitment to excellence, craftsmanship, and exceptional client experiences.
• Inspire your team to deliver memorable, elevated customer experiences while supporting the store’s operational success.
• Help hire and develop top talent, implement sales and client retention strategies, and uphold the brand’s high standards for store presentation, cleanliness, visual merchandising, and inventory management.
• Support the planning and execution of in-store events and brand-driven activations, ensuring they reflect the brand’s luxury positioning and create meaningful experiences for clients.
• Lead by example on the sales floor, ensuring a seamless, client-centered experience while supporting daily operations, including opening and closing procedures.
• Assist in executing promotional events and activations, helping to engage clients and elevate the brand presence in-market.
• Achieve and exceed store sales targets, driving conversion, average order value (AOV), and units per transaction (UPT).
• Maintain high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship-building.
• Ensure inventory accuracy, visual standards, and procedural excellence.
• Foster a loyal, engaged team through proactive coaching, recognition, and growth opportunities.

Benefits

• Unlimited PTO (blackout periods apply)
• Commission Eligible
• Healthcare benefits (medical, dental, vision)
• Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
• Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus)
• Employee Assistance Program
• Employee discount + wardrobe allotment for participating Leap brands

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed