Assistant Manager(06203) - 3920 S. Broadway

Domino's Franchise•Englewood, CO

20h

About The Position

The Assistant Manager is responsible for results across assigned Domino’s Pizza stores, including meeting food, labor, service, budget, and operating standards. The role ensures stores are properly staffed and team members are trained; products, procedures, and new initiatives are implemented correctly; and equipment, maintenance, safety, security, inventory, and store documentation are maintained. The Assistant Manager also supports customer service and operational compliance, completes store reviews and evaluations, and follows up on assignments and reports. The position requires a minimum 50-hour work week, one day off, and one on-call day. Duties include monthly P&L reviews with the direct supervisor, monthly inventory checks at each store, and self OERs during the first week of each period, with appropriate corrective actions. The Assistant Manager is also responsible for ensuring school lunches are prepared and delivered to required standards and for maintaining accurate accountability and documentation.

Requirements

Minimum 50-hour work week, with one day off and one on-call day.
Knowledge of product and operational standards.
Ability to ensure reports, paperwork, accountability records, and store-level documentation are complete and accurate.
Drivers must have completed Safe Delivery CBT.

Responsibilities

Be responsible for all results in assigned stores.
Ensure food, labor, and service goals are within target and maintain store budgets.
Review P&L with the direct supervisor each month.
Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards and operate at a minimum four-star level.
Ensure stores are staffed and all team members are trained.
Maintain repair and maintenance across all stores; ensure equipment is available, used correctly, and in working order.
Ensure new products and ideas are implemented seamlessly.
Perform self OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, including required paperwork and notification to the D.O.
Follow through on assignments and ensure reports and paperwork are submitted on time and are complete and accurate at store level.
Know product and operational standards and ensure safety and security procedures are followed.
Prepare and deliver school lunches within the standards required by the school.
Provide accurate, detailed accountability and maintain a paper trail.
Perform inventory checks at each store each month.
Ensure systems checklists and visit books are in place and used.
Answer phone calls and assist carryout customers politely, courteously, helpfully, and knowledgeably about the menu.
Maintain a professional image and demonstrate the customer WOW steps: apologize, give the customer what they want, and give them something extra.
Ensure pizza makers count pepperoni and ham on every order, do not clear pizzas before they are ready for the oven, wash hands before making products, and follow proper product procedures.
Ensure drivers carry $1 in coin change on every delivery, say “Let me get your change” on every order, keep vehicles neat and clean, are not routed or checked in early, and have completed Safe Delivery CBT.
Ensure orders are repeated for accuracy and the customer’s name and address are confirmed.
Ensure no employee carries more than $20 while on the clock, including personal money, and that employees do not carry pocket knives or weapons while working.