Assistant Manager(02814) - 200 East Norris

Domino's Franchise•Ottawa, IL

1d•Onsite

About The Position

The Assistant Manager supports store management in overseeing daily operations at the 200 East Norris location in Ottawa, United States. The role helps lead the team, maintain customer-service and operational standards, and promote an inclusive environment focused on team development. The Assistant Manager also supports store performance, staffing, inventory, cash handling, food safety, and customer issue resolution, and may participate in food preparation and delivery as needed.

Requirements

Strong leadership and team-management skills, including the ability to motivate and develop others.
Excellent customer-service orientation and a friendly, positive, empathetic attitude.
Proficiency in cash handling, basic math, and financial accuracy.
Ability to multitask and work in a fast-paced, dynamic environment.
Attention to detail and strong organizational and time-management skills.
Flexible availability to work various shifts, including evenings, weekends, and holidays.
Ability to lift up to 25 pounds regularly and stand for extended periods.
Strong problem-solving and analytical abilities, with decisive decision-making skills.
Proficiency operating point-of-sale (POS) systems and other store technology platforms.
Excellent verbal and written communication skills.
Conflict-resolution and interpersonal skills to manage team dynamics effectively.
Ability to work collaboratively and contribute to an inclusive team environment.

Nice To Haves

Proven experience in food service or retail management.
High school diploma or equivalent.
Experience with inventory management and supply-chain coordination.
Food safety knowledge or willingness to obtain food safety certification.

Responsibilities

Oversee daily store operations and ensure the store follows company standards.
Lead, motivate, and support team members in a positive and inclusive work environment.
Manage shift operations, including opening and closing procedures.
Handle cash management, financial transactions, and reconciliation accurately.
Assist with inventory management, supply ordering, and stock rotation.
Respond to customer inquiries and resolve issues with a customer-focused approach.
Maintain store cleanliness, organization, and adherence to food safety and health standards.
Participate in food preparation and delivery processes as needed.
Collaborate with the Store Manager to implement company policies, review performance metrics, and achieve organizational goals.
Train, develop, and mentor new team members, providing constructive feedback and career-growth support.
Assist with scheduling, payroll management, and workforce planning to maintain adequate staffing.
Use problem-solving and decision-making skills in fast-paced, high-pressure situations.
Communicate with team members and management to maintain transparency and alignment.