Assistant Manager(05004) - 3801 W Gandy Blvd

Domino's Franchise•Tampa, FL

About The Position

The Assistant Manager assists the General Manager with coordinating store operations and taking ownership of assigned tasks. The role covers day-to-day operations, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, time management, store cleanliness, and marketing. The Assistant Manager sets an example, mentors team members, helps develop managers, encourages current employees, and recruits new team members. The role also requires enforcing company policies and procedures, maintaining professional appearance and Domino’s image standards, providing customer service and service recovery, and demonstrating dependable attendance and punctuality. Dependable transportation to and from work is required. General store duties include learning and training on operational tasks; operating equipment; stocking ingredients and supplies; preparing products; receiving and processing phone orders; taking inventory and completing paperwork; and cleaning the store and equipment daily. Team members communicate with customers and coworkers in person and by phone, follow written instructions, process orders using a computer keyboard or touch screen, and perform calculations and handle cash accurately. The position involves standing for most tasks, walking short distances, lifting and carrying supplies and ingredients, moving trays, and occasionally climbing stairs or a ladder, bending, crouching, and squatting. Reaching and hand use are frequent or continuous, and shaping dough requires frequent, forceful use of the forearms and wrists.

Requirements

Knowledge of operational tasks and ability to train others in those tasks.
Ability to operate all equipment.
Ability to communicate verbally with customers and coworkers and to comprehend and provide correct written instructions.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid movements with speed and accuracy.
Ability to enter orders using a computer keyboard or touch screen.
Depth perception and ability to differentiate between hot and cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical demands of the role, including standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, squatting, continuous reaching, and frequent hand use.
Dependable transportation to and from work.

Responsibilities

Assist the General Manager in coordinating store operations and carry out assigned tasks.
Oversee day-to-day operations, including cost controls, inventory control, cash control, and customer relations.
Assist in developing managers by setting an example and mentoring team members.
Adhere to company policies and procedures and ensure the crew does the same.
Encourage current team members and recruit new employees.
Handle staffing, paperwork, food management, and time management.
Maintain a professional appearance and promote Domino’s image standards.
Provide customer service and effective service recovery.
Maintain attendance and punctuality and dependable transportation to and from work.
Maintain store cleanliness and support marketing.
Learn and train others in operational tasks; operate equipment; stock ingredients; prepare products; process telephone orders; take inventory; complete paperwork; and clean the store and equipment daily.