Assistant Store Manager (Full-time) - Jesup, GA

Hibbett•Jesup, GA

13d•Onsite

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches to meet store goals. The role requires knowledge of each product area or department and adherence to the policies, procedures, and standards in the visual manual. The Assistant Manager promotes merchandise and delivers outstanding customer service, assumes supervisory control of the store when the Store Manager is absent, and is trained in Store Manager responsibilities. The position also supports personnel recruiting, training, and evaluation; guides employees and customers; monitors inventory, sales statistics, and expenses; directs staff; and keeps the Store Manager informed about inventory movement and customer trends. It includes protecting company assets and financial information by ensuring effective internal controls and reporting potential fraud risks.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling Hibbett I City Gear assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Inform the Store Manager about inventory movement and customer trends.
Maintain quality customer service and provide extraordinary service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company memos.
Perform general administrative duties and train in Store Manager responsibilities.
Protect company assets and financial information by maintaining accurate, effective internal controls and reporting potential fraud risks.
In the Store Manager’s absence, supervise employees, including interviewing and training, planning and assigning work, directing work, and resolving problems.