Assistant Manager - UIS- Utility Systems Dept.

City of Port St. Lucie•Port St Lucie Florida 34983, FL

About The Position

The Assistant Manager is a responsible administrative position that works under the general direction of the UIS Manager. The role oversees the development, installation, and implementation of computer systems and applications that support Utility management in planning and directing business and organizational operations. It also helps foster public trust and confidence in the City’s Utility. This is an Essential Position for Emergency Management, with emergency duties assigned as needed and availability required 24 hours a day, seven days per week during City emergencies, as determined by City officials. The position is responsible for the daily maintenance, operation, and implementation of Utility Systems Department information systems and operational technology processes, as well as the department’s mapping and GIS systems. It manages and assigns staff, contributes to long-term planning and budget preparation, analyzes business processes and recommends technology solutions, conducts staff evaluations, participates in recruitment, and develops standard operating procedures and training programs. The Assistant Manager fulfills the Division Manager’s duties when that manager is absent or as assigned. The role also carries out supervisory responsibilities under City policies and applicable laws.

Requirements

Associate’s degree in Information Technology, Computer Science, or a related field from an accredited college or university, or a comparable amount of training, education, or experience substituted for the minimum qualifications.
At least three years of progressively responsible supervisory experience in a utilities-related field, or five years of responsible supervisory experience in a non-related field.
Valid driver’s license and clean driving record; must obtain a valid Florida driver’s license within 30 days of hire.
Ability to establish and maintain trust and confidence with the department and public.
Knowledge of Microsoft Active Directory terminology, policies, and schema design; DNS zones and internet protocol networks; DHCP; GNSS systems and components; Microsoft SQL Server database administration; ESRI ArcGIS Enterprise Geodatabase administration and applications; asset management systems; Microsoft Access; ArcGIS schema design and web-service publishing; data communications; database programming languages; and API language and software-integration concepts.
Ability to write or edit standard operating procedure manuals, technical reports, and business correspondence.
Ability to promote a team-oriented work environment and collaborate with City departments, vendors, and consultants on technology best practices and security.
Ability to establish and maintain effective working relationships, communicate effectively in writing and orally, work under pressure and meet deadlines, and follow through on assigned tasks.
Must pass a drug screening.
Must submit acceptable proof of education with the application and fully detail work experience on the application; resumes are not reviewed in place of the employment application.

Nice To Haves

Two years of experience administering a Microsoft Active Directory environment.
Two years of experience administering a relational database management system.
Two years of experience administering an ESRI enterprise geodatabase system.
Two years of experience administering storage attached network systems.
Two years of experience administering Cisco or Brocade network equipment.
Two years of experience installing, configuring, maintaining, and repairing enterprise computer hardware.
Two years of experience administering network firewalls.

Responsibilities

Maintain, operate, and implement Utility Systems Department information systems and operational technology processes.
Maintain and operate department mapping and Geographic Information System (GIS) systems.
Manage staff and assign work to meet department goals and directives.
Participate in long-term planning and division budget preparation.
Analyze business processes and recommend technology solutions.
Conduct staff evaluations and participate in division recruitment.
Create standard operating procedures and staff training programs.
Fulfill the duties of the Division Manager when absent or as assigned.
Carry out supervisory responsibilities, including interviewing, hiring, training, directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
Support the City and Utility Systems Department mission, vision, and values; build collaborative relationships and provide excellent customer service.
Perform other assigned duties.