Assistant Manager (03904) - 711 Southbridge st

Domino's•Auburn, MA

13d•Onsite

About The Position

Join our dynamic team in Auburn, United States, as an Assistant Manager at our location on Orion Drive. We're looking for a motivated and detail-oriented leader who is passionate about driving operational excellence and fostering a positive team environment. As an Assistant Manager, you'll play a crucial role in ensuring the success of our store while supporting and developing our team members. This is more than just a job—it's an opportunity to build a rewarding career with growth potential and the chance to make a real impact on our organization's success.

Requirements

Strong mathematical abilities, including the capacity to add, subtract, multiply, and divide accurately and quickly
Proficiency in cash handling and the ability to make correct monetary change
Excellent verbal, written, and telephone communication skills
Competency in computer operation, including keyboard and touch screen data entry
Proven ability to take and process orders efficiently and accurately
Strong organizational and time management skills
Demonstrated problem-solving and decision-making abilities
Ability to work collaboratively with diverse team members
Customer service excellence and a customer-focused mindset
Physical capability to perform job duties, including standing for extended periods, lifting, and working in varying temperatures
Minimum 1-2 years of supervisory or management experience
Proven experience in food service, retail operations, or a similar fast-paced environment
Demonstrated success in team leadership and staff development
Experience with inventory management and cost control
Track record of delivering excellent customer service
Depth perception
Ability to differentiate between hot and cold surfaces
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
Standing for extended periods
Lifting up to 50 pounds
Working in varying temperatures
Standing for most tasks
Walking for short distances for short durations
Carrying large cans (3 lbs 7 oz), pizza sauce (30 lbs), trays of pizza dough (12 lbs each)
Pushing to move trays on dollies (up to 7.5 lbs force)
Climbing stairs or ladders infrequently
Stooping/Bending at the pizza assembly station, front counter, and when stocking ingredients
Crouching/Squatting occasionally
Reaching continuously (up, down, and forward)
Eye-hand coordination essential
Use of hands is continuous
Frequent and forceful use of forearms and wrists for shaping pizza dough

Nice To Haves

Experience with point-of-sale (POS) systems and restaurant management software
Knowledge of food safety regulations and best practices
Previous experience in a multi-unit or franchise environment
Certification in food safety or ServSafe
Experience with budget management and financial analysis
Demonstrated ability to train and mentor team members

Responsibilities

Oversee all daily store operations during assigned shifts, including cost controls, inventory management, cash handling, and customer relations
Lead, mentor, and support team members to ensure they meet performance standards and feel valued and motivated
Maintain strict adherence to all company policies and procedures, setting a positive example for the entire team
Manage staffing schedules, ensuring adequate coverage and addressing attendance and punctuality concerns
Operate all store equipment and ensure proper maintenance and cleanliness of the facility
Receive, process, and fulfill customer orders with accuracy and efficiency, both in-person and over the phone
Conduct inventory counts and complete associated paperwork with precision and attention to detail
Implement cost control measures and analyze financial performance to drive profitability
Communicate effectively with customers and team members, resolving issues with empathy and professionalism
Prepare and stock products, maintaining food safety standards and quality control
Contribute to store marketing initiatives and promotional activities to drive customer engagement
Analyze operational data and make data-driven decisions to improve store performance
Foster an inclusive and collaborative work environment where all team members can thrive
Demonstrate flexibility and resilience in adapting to changing business needs and challenges