LHB - Assistant Manager

EssilorLuxottica Group•Oak Brook, IL

6d•$20 - $36•Onsite

About The Position

Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of the original collection. From the beginning, Oliver Peoples had a passion for superior product, a distinctive culture rooted in California, and an obsession with service. These core values have remained at the foundation of the brand and endure today. We strived to be the most prestigious and culturally distinctive eyewear company in the world. Committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame. Oliver Peoples is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. The Assistant Manager assists in leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection.

Requirements

High School Diploma or equivalent
Sales experience
Strong financial acumen
Effective oral and written communication
Polished appearance and public communication skills
Organizational and time management
Team building and management proficiencies
Strong interpersonal skills
Critical thinking skills
Analytical and computer proficient
Detail oriented
Flexibility to work non-traditional hours including evenings and weekends

Nice To Haves

5+ years management experience in the luxury service industry

Responsibilities

Ensures the Luxury Retail point-of-view is well presented when communicating with the media.
Directs and monitors all sales and operations activities of the store to ensure operating income and sales objectives are met.
Recruits and hires superior talent with experience in a luxury service environment.
Creates and maintains bench strength with a clearly defined succession plan.
Develops associates by providing clear, motivating and constructive performance feedback in a timely manner.
Accurately staffs the store to consistently deliver gracious customer service and meet sales goals.
Creates an environment that encourages the development of managers and associates; provides challenging assignments and opportunities for management development.
Recognizes associates for their performance and service.
Maintains extremely high standards of presentation and service.
Communicates the Luxury Leadership Team feedback based on business needs not wants.
Communicates trends and competition activity to the Luxury Leadership Team.
Continuously drives the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends/opportunities. Set aggressive action plans.
Exemplifies Luxottica Retail vision, mission and values; celebrates Wins; leads by example.