Assistant Manager OH

ANCHOR POINT MANAGEMENT GROUP•Lewis Center, OH

9d•$14 - $18•Onsite

About The Position

The Assistant General Manager (AGM) plays a crucial role in ensuring the smooth operation of the restaurant, focusing on food safety, guest experience, operational execution, labor management, and team member training. AGMs are responsible for building a culture of food safety, delivering exceptional guest service, managing inventory and prep, making data-driven decisions for labor and operations, and thoroughly training new hires. This role requires a strong leadership presence, a commitment to brand standards, and the ability to develop and motivate a team.

Requirements

Must be at least 18 years old.
High school diploma or GED is required.
Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.
Legal right to work in the United States.
Have open availability and the ability to work flexible hours and all shifts as needed.
Basic math and reading skills.
Excellent oral and written communication skills.
Ability to learn quickly with a can-do attitude.
Comes to work with good hygiene.
Has reliable transportation and able to arrive to work on time.
Demonstrated ability to maintain financial controls and coach and train employees.
A positive, friendly, and courteous attitude.

Nice To Haves

Strong preference for an internal promote who has completed all required learning zone training and certifications.

Responsibilities

Lead and enforce food safety standards, including checklists and proper procedures.
Ensure fast, friendly service and 100% accurate orders for every guest.
Coach the team in real-time and remove barriers to guest satisfaction.
Ensure 'Own Your Zone' cards are executed and manage prep and hold processes precisely.
Manage labor and inventory (ICOS) effectively by making data-driven decisions and adjustments.
Oversee and ensure the completion of all team member training plans.
Greet customers with a friendly demeanor and accurately take their orders.
Prepare and package food and drink products according to restaurant standards.
Operate cash registers, process payments, and provide change to guests.
Maintain the cleanliness and sanitation of the restaurant.
Assist with food prep and dishwashing as needed.
Restock inventory and supplies.
Manage shifts to ensure fair employee treatment and compliance with workplace laws.
Offer ongoing coaching and feedback to team members.
Participate in hiring and developing employees, guiding new team members during onboarding.
Assist with safety concerns in the workplace.
Report serious issues to management and HR.
Conduct food safety and prep audits daily.
Monitor daily inventory, performance, and cash procedures.
Assist with schedule creation and team deployment.
Monitor speed of service and resolve bottlenecks.
Monitor inventory and food preparation daily.
Responsible for daily inventory, deliveries, restaurant opening and closing, and daily adjustments to staffing and crew deployment.