Assistant Manager(01133) - 3151 Breton Rd

Domino's Franchise•Kentwood, MI

About The Position

The Domino's Assistant Manager is responsible for the store and its staff during their shift, helping drive store success while supporting and developing the team. The role includes managing operations and controls, following company policies and procedures, and maintaining customer service and store standards. Assistant Managers may progress to General Manager and franchise ownership.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable transportation to and from work.
  • Ability to perform the described physical tasks, including standing, walking, lifting and carrying supplies up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Responsibilities

  • Oversee everything that happens during the shift and set an example for the crew.
  • Follow all policies and procedures and ensure the crew does the same.
  • Manage staffing, paperwork, cost controls, cash control, inventory, food management, scheduling, store image, standards, customer service, attendance, store cleanliness, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility daily.
  • Communicate with customers and coworkers to process orders in person and by phone.
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