Assistant Store Manager (Full-time) - Palm Springs, CA

Hibbett•Palm Springs, CA

13d•Onsite

About The Position

The Assistant Manager supports and consults with the Store Manager on overall store operations and administrative duties, including choosing methods and approaches to meet store goals. The role requires knowledge of each product area or department and adherence to policies, procedures, and standards in the visual manual. The Assistant Manager promotes merchandise and delivers outstanding customer service. In the Store Manager’s absence, the Assistant Manager assumes supervisory control of the store and performs Store Manager responsibilities for which they are trained. The position also supports personnel recruiting, training, and evaluation; provides guidance to employees and customers; monitors inventory, sales, and expenses; directs staff; and keeps the Store Manager informed about inventory movement and customer trends. It includes general administrative work and responsibility for protecting company assets and financial information.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service and help customers, including multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.
Perform general administrative duties and carry out supervisory responsibilities in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.