Assistant Manager (Latham, NY)

The Works Bakery Cafe•Town of Colonie, NY

2d•Onsite

About The Position

The Works Café is a growing regional chain of community-minded cafés, dedicated to providing the highest quality food and friendliest customer service. Each of our cafés reflects the unique character and needs of the communities we serve. We’re committed to sourcing healthy, local ingredients for our bagels, breakfast and lunch sandwiches, salads, smoothies, and more. Our mission is to contribute to the health and well-being of our customers, team members, communities, and the environment. We’re looking for a fresh and friendly face to join our management team in Latham, NY! The Assistant Manager supports the General Manager in all aspects of café operations in one location, focusing on sales growth, customer service and team building. They connect with both customers and staff and have a hands-on role in building our community-conscious café. They report to the General Manager, and oversee Shift Leaders, as well as all store personnel.

Requirements

Experienced and energetic food service professional
Hard-working, driven, and lead by example
Able to inspire others to meet the company’s strategic goals
Able to assess and advocate for what your team needs to achieve success
Strive to nurture and mentor talent
Detail-oriented
Weekend availability
Unusually strong passion for delighting customers
Able to stand and walk for periods of 8 to 10 hours each shift
Able to reach, bend, balance, and transport objects repeatedly during a shift

Responsibilities

Recruit and hire talented individuals to fulfill staffing needs
Train, mentor, and motivate shift leaders and other personnel
Assist the General Manager in ways that will help build the cafés profits, strengthen the company culture, improve customer service, food quality, and team members’ morale
Assist the General Manager with office and administrative tasks