About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; product quality; maintaining the store’s image; customer relations; and service times. The role leads by example by following all company policies and procedures and expects the team to do the same. Assistant Managers help train team members, maintain appropriate staffing levels, manage inventory and cash, and complete required reports. The position also includes duties assigned to Customer Service Representatives and Delivery Experts, along with additional tasks requested by the General Manager and above-store leadership. The role requires a positive, helpful attitude and the ability to work independently and with others in a fast-paced environment.

Requirements

  • Possess judgment, math, and multitasking skills.
  • Be able to read maps and locate addresses within the designated delivery area.
  • Be able to navigate adverse terrain, including multi-story buildings.
  • Be able to drive in adverse weather conditions, including rain, sleet, snow, high winds, and hail.
  • Have a positive and helpful attitude.
  • Conform to Domino’s Pizza image and uniform standards.
  • Be able to work alone and with others.
  • Be committed to high quality-control standards in fast-paced circumstances.
  • Be able to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Be able to make correct monetary change.
  • Be able to enter orders using a computer keyboard and touch screen.
  • Have strong hand/eye coordination.
  • Be able to receive instruction and complete tasks within a specified period of time.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, and cash control.
  • Ensure product quality, store image, customer relations, and service times meet standards.
  • Lead by example by following all policies and procedures and expecting the same of the team.
  • Perform duties assigned to Customer Service Representatives and Delivery Experts.
  • Train team members.
  • Maintain appropriate staffing levels during the shift.
  • Complete all required and requested reports.
  • Perform additional tasks as requested by the General Manager and above-store leadership.
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