Assistant Manager - Airport

CC Holdings Restaurant Management Group•Indianapolis, IN

2d•Onsite

About The Position

We are looking for qualified, friendly, motivated, and detail-oriented Assistant Managers — true leaders — to join our highly skilled and fast-growing management team! CC Holdings Restaurant Group offers weekly pay, bonus programs, PTO, insurance contributions, 401(k), employee discounts, and growth opportunities. We are a locally owned and operated restaurant group with café locations throughout the Indianapolis area. At CC Holdings, our team is dedicated to serving both guests and team members through our HEART Culture: Heartfelt, Efficient, Accountable, Respectful, Team-Oriented. We strive to build strong connections within the communities we serve while providing healthy food options, gourmet coffee, espresso drinks, and smoothies. We believe that successful companies begin with strong leadership and exceptional employees. Creating a culture of hospitality is our top priority. If you are looking for a rewarding opportunity and possess the qualities of a respected, accountable, and motivated leader, we encourage you to apply today.

Requirements

Excellent communication and active listening skills
Passionate and knowledgeable about food and hospitality
Technically proficient in Microsoft Office Suite
Minimum of 2 years of experience in the food industry
Minimum of 2 years of management experience

Responsibilities

Promotes and facilitates the company’s “HEART Culture”
Supports the General Manager in daily operations
Provides an exceptional overall customer experience
Identifies operational issues and coaches team members toward solutions
Consistently delivers high levels of customer service and hospitality
Motivates team members to exceed customer expectations
Encourages sales growth through hospitality and service excellence
Assists the management team in achieving positive sales and profit trends
Works closely with the team while upholding company values
Adheres to all company policies and procedures
Becomes proficient in all café operations, including sandwiches, smoothies, specialty drinks, and prep work
Demonstrates sound business decision-making skills during uncertain or high-pressure situations
Capable of managing a team of 20+ employees
Experience with product ordering, food cost management, setting pars, and inventory counts
Responds to opportunities and operational needs with urgency
Supports daily shift execution and operational flow
Coaches and develops hourly team members
Handles guest concerns and resolves customer issues professionally
Assists with inventory management and product ordering