Assistant Manager(02952) - 3778 E State St

Domino's Franchise•Rockford, IL
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and expects the same of team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery duties, including delivering products by car to customers, delivering flyers and door hangers, and navigating the designated delivery area.

Requirements

  • Must be at least 18 years of age.
  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigational skills to read maps and locate addresses.
  • Ability to navigate adverse terrain and carry products while walking and climbing, including potentially five or more flights of stairs.

Responsibilities

  • Oversee all activities during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow company policies and procedures, ensuring the crew does the same.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, and cleanliness.
  • Provide great customer service and support marketing and profitability.
  • Meet attendance and punctuality expectations and arrange transportation to and from work.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
  • Navigate delivery locations, including multi-story buildings and stairs, while carrying products.
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