Assistant Manager - Southside

Domino's Franchise • Birmingham, AL

3d

About The Position

SDH Pizza, Inc. is seeking a dynamic, customer-focused Assistant Manager in Birmingham, United States. The role supports daily operations, helps lead and develop team members, and works to ensure exceptional customer experiences. The Assistant Manager collaborates with the management team to uphold company policies and procedures, contribute to store performance goals, and support marketing initiatives and promotions. The company emphasizes excellent customer service, doing the right thing, treating others as they wish to be treated, and accountability.

Requirements

• Strong knowledge of basic operational procedures and best practices.
• Proven experience in employee training and development.
• Excellent customer service skills, with a focus on building positive relationships.
• Proficiency in operating and troubleshooting relevant technology and point-of-sale systems.
• Demonstrated ability in cost control, inventory management, and cash handling.
• Strong communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Ability to multitask and adapt to changing priorities in a dynamic work environment.
• Basic financial management skills, including budget tracking and analysis.
• Detail-oriented, with strong organizational skills.
• Ability to collaborate effectively with staff and management as a team player.
• Must be at least 18 years of age.

Nice To Haves

• Prior leadership or supervisory experience in a fast-paced environment.

Responsibilities

• Assist in managing daily operations and ensuring a smooth workflow.
• Collaborate with the management team to implement and maintain company policies and procedures.
• Oversee and participate in cost control, inventory management, and cash handling.
• Provide excellent customer service and promptly address customer inquiries or concerns.
• Train, mentor, and develop team members to enhance their skills and performance.
• Ensure compliance with food safety protocols and maintain a clean, safe work environment.
• Troubleshoot and resolve operational issues as they arise.
• Assist with scheduling and staffing to meet business needs.
• Contribute to store performance goals and objectives.
• Support the implementation of marketing initiatives and promotions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed