Assistant Manager - Old Orchard, Hollister

Abercrombie & Fitch Co.•Skokie, IL

About The Position

The Assistant Manager is a multifaceted role combining business strategy, store operations, creativity, and people management. The role drives sales results through business analysis and best-in-class customer service, oversees daily operations and store processes, and contributes creative expertise through floorset updates, styling recommendations, and product knowledge. Assistant Managers lead talent activities including recruiting, training, engagement, and development. The company promotes from within and offers opportunities to grow into future store leadership roles.

Requirements

A bachelor's degree or one year of supervisory experience in a customer-facing role.
Maintain a strong customer focus.
Knowledge of current fashion trends.
Drive to achieve results and demonstrate a strong work ethic.
Strong communication and interpersonal skills.
Team-building skills and the ability to coach others.
Take initiative and demonstrate confidence.
Balance multiple tasks while remaining detail-oriented.
Engage in applied learning and proactive thinking.
Ability to work in a fast-paced and challenging environment.

Responsibilities

Perform opening and closing routines.
Supervise the sales floor and stockroom to ensure excellent customer service and seamless operations.
Conduct staffing and scheduling operations and manage payroll.
Train and develop non-management staff.
Demonstrate product knowledge and brand awareness while driving sales.
Build and maintain visual displays.
Analyze reporting to inform decision-making.
Protect store assets and perform inventory control.
Operate register and point-of-sale systems.
Fulfill OMNI Channel orders.
Represent the brand and exemplify company culture and values.