Assistant Store Manager (Full-time) - Sylacauga, AL

Hibbett•Sylacauga, AL

12d•Onsite

About The Position

The Assistant Manager supports and consults with the Store Manager on store operations and administrative duties, including methods and action plans for accomplishing store goals. The role requires knowledge of each product area or department and adherence to company policies, procedures, and visual standards. The Assistant Manager promotes merchandise and provides outstanding customer service, assumes supervisory responsibility for the entire store when the Store Manager is absent, and receives training in Store Manager responsibilities.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and accurately.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for store and departmental responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with recruiting, training, and evaluating personnel.
Provide employees and customers with knowledge and guidance across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by ensuring accurate and effective internal controls and reporting potential fraud risks to management or appropriate officials.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.