Level 2 Assistant Manager(07433) - 98 Crescent Dr
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The role requires setting a positive example, following company policies and procedures, and expecting the same standards from the crew. Assistant managers also perform general store team-member duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may include delivering products and flyers within a designated area, using a personal vehicle that meets company insurance and driving standards. Work takes place in a store with temperatures ranging from approximately 36 degrees in the cooler to 90 degrees or higher in some areas. Employees may encounter food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather during outdoor tasks or deliveries. Physical tasks include standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. Some deliveries may involve climbing five or more flights of stairs. The role requires communication with customers and coworkers, accurate order entry and money handling, and the ability to direct activities, work under stress, make decisions, and meet quality standards. Advancement opportunities may include General Manager, franchisee, or Manager Corporate Operations.
Requirements
- Ability to exercise judgment, perform basic math, and multitask.
- Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers, in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; make correct monetary change; and use a calculator if needed.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touchscreen.
- Ability to read maps and locate addresses within the designated delivery area.
- Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, interact with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the listed physical tasks, including lifting deliveries weighing up to 50 pounds and navigating stairs or other delivery terrain.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
Responsibilities
- Manage all activities during the shift.
- Control costs, inventory, and cash; maintain customer relations.
- Set an example for the crew and follow all company policies and procedures.
- Handle staffing, paperwork, food management, scheduling, store standards, customer service, attendance, transportation, cleanliness, marketing, and profitability.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; clean equipment and the facility.
- Deliver products by car to customers within the designated delivery area and deliver flyers or door hangers when required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
