Assistant Manager(05166) - 656 North Beal Pkwy
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store image and standards; customer service; attendance and punctuality; store cleanliness; marketing; and profitability. The role requires setting an example by following all policies and procedures and expecting the same from the crew. Assistant Managers support and develop team members and may have opportunities to progress to General Manager or franchise ownership. Duties include operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. The position involves communicating with customers and coworkers, accurately processing orders and payments, and using a keyboard or touchscreen. Work may involve outdoor tasks and exposure to varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. The role also has physical demands including prolonged standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent hand use.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise, rapid movements accurately.
- Ability to enter orders using a computer keyboard or touchscreen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Depth perception and ability to differentiate between hot and cold surfaces.
- Ability to lift and handle deliveries weighing up to 50 pounds.
- Reliable transportation to and from work.
Responsibilities
- Oversee all activities during assigned shifts.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example by following all policies and procedures and ensuring crew members do the same.
- Handle staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance and punctuality, transportation to and from work, store cleanliness, marketing, and profitability.
- Operate all equipment.
- Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and coworkers to process orders in person and over the phone.
- Unload and move deliveries and supplies, including lifting and stocking cases.
- Support and encourage team members’ performance and development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
