Assistant Manager(02896) - 1030 Jason Place,

Domino's Franchise•Chatham, IL

About The Position

The Assistant Manager supports the smooth operation of the store and the delivery of exceptional customer service. The role oversees daily store operations and staff during assigned shifts, working with the store manager to achieve sales targets and improve performance. The Assistant Manager also helps train and supervise team members, maintain store standards, manage inventory, and implement marketing initiatives. During a shift, the manager may lead a staff of 3 to 30 people and is expected to model high standards of conduct and contribute to a positive work environment.

Requirements

Proven experience in a retail or food service management role.
Experience leading a team; shift teams may include 3 to 30 people.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Demonstrated problem-solving and decision-making skills.
Proficiency in basic math and cash handling.
Ability to work in a fast-paced, high-pressure environment.
Flexibility to work various shifts, including evenings and weekends.
Ability to work weekends and holidays as needed; stores are open every day of the year.
Physical ability to lift up to 25 pounds and stand for extended periods.
Basic computer skills and familiarity with point-of-sale systems.
High school diploma or equivalent.
Food safety certification or willingness to obtain one.
Positive attitude and customer-oriented mindset.
Detail-oriented with strong organizational skills.
Ability to multitask and prioritize effectively.
Clean driving record and ability to pass a Motor Vehicle Record check.
Valid driver's license and access to a reliable, insured vehicle.
At least 18 years old.

Nice To Haves

Further education is a plus.

Responsibilities

Oversee daily store operations and manage staff during assigned shifts.
Interact professionally with employees and customers to maintain a positive work environment.
Handle cash management and financial transactions accurately.
Answer phones and process customer orders efficiently.
Maintain cleanliness and organization of the store.
Assist in training and supervising team members.
Ensure compliance with company policies and procedures.
Collaborate with the store manager to achieve sales targets and improve store performance.
Resolve customer complaints and address concerns promptly.
Assist in inventory management and stock control.
Participate in implementing marketing initiatives and promotions.
Model punctuality, a positive attitude, and high standards for the team.