FULL TIME Assistant Manager

Regal Theatres•Greenville, SC

1d•Onsite

About The Position

The Assistant Manager is an hourly employee whose primary function is the operation and supervision of a theatre and its employees, and to act as a representative to Regal in a way that is consistent with our mission statement and policies. This role involves overseeing daily operations, managing staff, ensuring guest satisfaction, and maintaining the theatre's facilities and systems.

Requirements

At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to VP approval.
If the theatre sells alcohol and assigned duties include selling/serving alcohol, must be of legal age to sell and serve alcohol according to state or local laws.
Must complete any legally required state or local training and obtain the required certificate for alcohol sales/service.
Must complete the Regal Responsible Beverage Server training on Regal Online University.
Good public speaking skills.
Effective communication in both oral and written form with employees, vendors, corporate staff, etc.
Ability to listen effectively, respond clearly and directly, and explain information to others.
Ability to perform calculations with speed and accuracy, and identify and correct errors.
Ability to identify problems, gather relevant data, and note possible causes of problems.
Ability to evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
Ability to take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision.
Ability to perform under pressure and/or opposition.
Proven experience with PC platforms and knowledge of basic office programs including e-mail, word processing, and spreadsheets.
Ability to operate copiers and other office equipment, devise and access different filing systems, and maintain attention to detail.
Ability to use tools and equipment with dexterity, and perform mechanical tasks as necessary.
Ability to interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others.
Ability to establish goals, budget time, and set priorities to achieve desired objectives.
Directly supervises an unspecified number of employees.
Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws.
Responsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and disciplining employees (under direction of GM or senior manager).
As directed by the General Manager, responsibilities may include interviewing and hiring.
Must be able to perform duties requiring standing; walking; sitting; using hands to finger, handle, or feel; reaching with hands and arms; talking or hearing.
Must be able to occasionally climb or balance and stoop, kneel, crouch, or crawl.
Must be able to regularly lift up to 60 lbs.
Vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Nice To Haves

Completion of the management certification program (or in the process of completing).
Reviewed and understand the ROM (Regal Operations Manual).

Responsibilities

Operation and supervision of a theatre and its employees.
Upholding and administering all theatre policies.
Training, developing, coaching, and supervising non-management employees.
Performing all staff positions as required.
Operating all projection and audio-visual equipment, including hardware, software, and film handling.
Working knowledge of all systems within facility in Booth and Projection technology, including maintenance, programming, TMS operation, and all related projection skills.
Ensuring required alcohol certification and training are current where applicable.
Monitoring risk management, including employee and patron safety, loss prevention, emergency situations, and accident reporting.
Ensuring guest satisfaction.
Counting, depositing, and reconciling all receipts.
Controlling costs, including direct operating expenses.
Purchasing and ordering concession and café stock and other supplies.
Supervising theatre maintenance, including performing minor repairs.
Marketing and promotions of feature film engagements.
Scheduling of movie show times and timely delivery to all proper channels.
Administering all applicable paperwork and upholding company policies.
Interviewing, hiring, scheduling, coaching, counseling, suspending, and terminating employees (with oversight and consultation).
Reading and understanding training materials on topics such as sexual harassment and discrimination.
Performing additional duties as assigned by the General Manager or other senior manager.