Full Time Assistant Manager

Ski Haus•Woburn, MA

16h•Onsite

About The Position

Love to Snowboard? Ski Haus, NOTB Snowboards, and Patio Place is a growing, family owned and operated, ski/snowboard shop in the wintertime and high-end outdoor patio furniture store in the summertime. We are now taking applications for an Assistant Manager position in Woburn, MA. This is your sign to give up the rat race and work in a place you love. We are seeking an experienced manager with a solid understanding of how a ski shop operates. The person filling this position will need to work with hourly employees and assistant managers to provide an exceptional experience for our customers while reinforcing procedures to maintain consistency amongst our three locations. Depending on experience, they will be responsible for overlooking the daily operations and scheduling for each department in the store, with a special focus in the snowboard department, a long with overseeing and assisting in training new hires. The shop runs at an extremely high pace from September through January and will require hands on work, agile leadership and optimism to keep things running smoothly and to keep moral up. We like to keep a fun work atmosphere, but it is your responsibility to keep that atmosphere, while maintaining a professional work environment.

Requirements

Minimum 3 years related retail experience and/or training; or equivalent combination of education and experience.
Exceptional supervisory and management skills.
Strong work ethic, positive and enthusiastic about new challenges.
Ability to self-motivate and self-manage.
Candidate must present excellent communication and critical thinking skills.
Ability to plan, prioritize, time manage, multitask and work in a high energy, fast paced retail setting.
Ability to handle complaints with poise while remaining polite and professional.
Detail oriented and organized.
Proficiency with Microsoft Office and internet applications.
Ability to be flexible with their schedule through the winter months.
Must work a full schedule for at least 5 days a week, including evenings, weekends, and holidays.

Responsibilities

Ensure every customer receives the best experience.
Lead by example to effectively drive sales and the performance of team members.
Effectively coach on store policies, protocols, and expectations.
Overlook and execute the daily operations and schedules for all departments.
Responsible for ensuring 25-30 people are hired, trained and scheduled during the busy season (September-March), and 10-15 during the summer months when we sell high end patio furniture.
Recruit, hire, onboard, and assist in training new employees.
Sell and service both ski and snowboard equipment when necessary.
Sell and service outdoor patio furniture when necessary.
Schedule and coordinate the facility's maintenance and security.
Able to stand 8 hours.
Able to lift 50 pounds.
This is a physical position that includes lifting, moving boxes, fixtures and furniture where there is also standing for extended periods of time, and bending over.