Onsite Supervisor

ServiceMaster Clean Team•Ventura, CA

11d•Onsite

About The Position

The Assistant Manager will support the Clean Department by ensuring all assigned buildings are properly serviced and maintained to ServiceMaster’s high standards. This role involves supervising cleaning operations, communicating with clients, assisting with payroll, and supporting the team to ensure they have the tools and direction needed to succeed.

Requirements

Bilingual (English/Spanish) or strong understanding of Spanish preferred.
Strong leadership skills with proven ability to supervise and motivate employees.
Excellent verbal and written communication skills.
Ability to manage time effectively and balance multiple priorities.
Strong problem-solving and decision-making abilities.
High-level cleaning knowledge with strong attention to detail.
Experience in Floor care (minimum 2 years)
Ability to create and implement operational plans.
Comfortable using technology (Microsoft Office, scheduling/payroll systems, mobile apps).
Knowledge of workplace safety practices and compliance requirements.
Dependable, adaptable, and able to perform under pressure.
Professional demeanor with a focus on customer service.
Previous experience in facilities, cleaning services, or a supervisory role strongly preferred.
Valid driver's license with a clean record.
Smart phone : to clock in and out

Responsibilities

Conduct regular inspections of facilities to ensure quality, safety, and compliance with standards.
Serve as a point of contact for clients, handling concerns promptly and maintaining strong professional relationships.
Assist with scheduling employees or covering employees to ensure full coverage across all buildings and shifts.
Oversee daily operations to confirm cleaning tasks are completed efficiently and to standard.
Help process payroll and verify employee hours.
Provide training, coaching, and guidance to team members to support skill development.
Participate in client and internal meetings, providing updates and solutions.
Create and implement action plans for addressing performance, efficiency, or client-related issues.
Monitor inventory of cleaning supplies and equipment in the warehouse and at accounts; request replacements or repairs when necessary.
Ensure compliance with safety standards, company policies.
Support onboarding of new employees within the department.
Promote teamwork and a positive work culture through regular communication and support.
Prepare reports or updates as requested by management.
All other job duties as assigned.