Assistant Manager(05365) - 3979 Parkwood Road, 101

Domino's Franchise•Bessemer, AL

About The Position

As an Assistant Manager for Domino’s, you are responsible for everything that happens during your shift, including cost, inventory, and cash controls, as well as customer relations. You set an example by following all policies and procedures and expecting the same from your crew. You work with the team to set and execute goals while creating a positive, upbeat environment. The role focuses on serving hot, fresh food in a timely manner and taking care of customers and team members. Daily work includes preparing the store for operations, reviewing results and setting team goals, monitoring communications, supporting training and hiring, following position checklists, and directing the team during rushes. You help ensure customers remain the top priority, team members finish shifts on time, and product quality is maintained. After each rush, you complete a walkthrough and prepare the store for the next one.

Requirements

  • Must be at least 18 years old.
  • Must pass a background check.
  • Experience leading a team.
  • Positive attitude and motivational skills.
  • Flexible schedule.
  • Strong math skills.
  • Good interpersonal and conflict-resolution skills.
  • Ability to be on your feet for long periods of time.
  • Ability to learn new skills and work with the team to succeed.

Nice To Haves

  • Clean driving record and valid driver’s license; the posting notes this is not necessarily a deal breaker.

Responsibilities

  • Set up the store and ensure it is ready for operations using walkthrough techniques.
  • Review results, address concerns, and set goals for the team.
  • Check communications, including email, Teams, and closing managers’ notes, and assist where needed.
  • Assist the operating partner with team training and certifications and keep the hiring flow current.
  • Follow up on routine checklists for each store position.
  • Manage rush periods by giving direction and assisting or flexing into areas as needed.
  • Ensure customers are the top priority.
  • Ensure team members clock out or end their shifts on time.
  • Monitor product quality and communicate praise or coach remakes.
  • Complete a post-rush manager walkthrough and prepare for the next rush.
  • Communicate results and follow-up actions to other staff as needed.
  • Maintain cost, inventory, and cash controls and manage customer relations during the shift.
  • Follow all policies and procedures and set an example for the crew.
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