Assistant Manager-Lewiston

Five Below•Lewiston, ID

About The Position

The Assistant Manager supports store operations at Five Below and performs General Manager duties in the General Manager’s absence. The role partners with the General Manager on store issues, customer engagement, shrink reduction, staffing, payroll, merchandising, inventory integrity, asset protection, and safety. While serving as the manager on duty, the Assistant Manager leads associates and the freight team and ensures store processes are completed effectively. The position also includes opening and closing the store, cash handling, maintaining merchandising standards, using financial reporting to identify business opportunities and control expenses, and performing store maintenance. Additional responsibilities may be assigned by the General Manager according to store needs.

Requirements

High school graduate or equivalent.
Minimum 2 years of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
At least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws.
Ability to work a flexible schedule, including day, evening, and weekend shifts; the schedule may include overnight shifts and travel as required.
Ability to operate a cash register frequently.
Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
Ability to frequently ascend and descend ladders and frequently kneel, bend, twist, and stoop.
Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
Ability to frequently move across the sales floor and between the sales floor and stock room.
Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Ability to remain in a stationary, upright position for 80% of the time.

Nice To Haves

College experience preferred.

Responsibilities

Perform General Manager duties in the General Manager’s absence and partner with the General Manager regarding store issues, concerns, and recognition.
Model customer engagement behaviors and use TruRating scores with store leaders to identify opportunities to teach, train, and recognize associates.
Identify shrink opportunities, determine root causes, develop plans to reduce shrink, and own the ACO.
Complete opening and closing procedures and act as manager on duty in the assigned store.
Lead the freight team and store associates while manager on duty, and ensure the Merchandise Movement Process is executed.
Lead completion of the Pack away Process within the provided timeframes using the local store list.
Partner with the General Manager to recruit, train, coach, develop, and supervise associates.
Provide input on scheduling to help ensure staffing levels meet or exceed expectations.
Assist with payroll, keep labor within budget, and ensure missed punches and weekly payroll are approved on time.
Lead execution of the zone sheet, daily store checklist, world recovery, and damage process.
Review corporate and district communications and respond accordingly.
Use financial reports to identify business and sales opportunities and control expenses.
Handle cash procedures, including preparing bank deposits, and authorize register functions such as post voids, returns, and discounts.
Set and maintain Market Plans, Signage, Hot Sheets, and What’s on the Way; ensure merchandising procedures are completed on time.
Ensure the company Inventory Integrity process is followed and use item inquiry and replace to maintain on-hand count integrity.
Follow Human Resources policies and procedures, lead Asset Protection and Safety processes, and hold associates accountable.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.