Assistant Manager-Lewiston

Five Below•Lewiston, ID

3d•Onsite

About The Position

The Assistant Manager supports store operations and performs General Manager duties in the General Manager’s absence. The role partners with the General Manager on store issues, customer engagement, shrink reduction, hiring and development, staffing, payroll, merchandising, inventory integrity, and store execution. While serving as Manager on Duty, the Assistant Manager leads associates and the freight team, oversees opening and closing procedures, and ensures company processes and standards are followed. The position also includes cash handling, register authorization, store maintenance, and physical work involving merchandise and stock.

Requirements

High school graduate or equivalent.
Minimum 2 years of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
At least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws.
Ability to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts and travel as required.
Ability to perform the physical and communication functions described for the role.

Nice To Haves

College experience preferred.

Responsibilities

Perform General Manager duties in the General Manager’s absence and partner with the General Manager on store issues, concerns, and recognition.
Model customer-engagement behaviors and, with the General Manager and Front-End Manager, review TruRating scores to identify opportunities to teach, train, and recognize associates.
Partner with the General Manager to identify shrink opportunities, determine root causes, develop plans to reduce shrink, and own the ACO.
Complete opening and closing procedures and act as Manager on Duty in the assigned store.
Lead the freight team and store associates while Manager on Duty, under the General Manager’s leadership.
Ensure the Merchandise Movement Process is executed and lead the Pack away Process within provided timeframes using the local store list.
Partner with the General Manager to recruit, train, coach, develop, and supervise associates.
Provide input into scheduling to help ensure staffing levels meet or exceed expectations.
Assist with payroll to keep labor within budget, address missed punches, and ensure weekly payroll is approved on time.
Partner with the General Manager to execute the zone sheet, daily store checklist, world recovery, and damage process.
Review corporate and district communications and respond accordingly.
Use financial reporting to identify business and sales opportunities and control expenses.
Handle cash procedures, including preparing bank deposits, and authorize register functions such as post voids, returns, and discounts.
Set and maintain Market Plans, Signage, Hot Sheets, and What’s on the Way; ensure merchandising procedures are completed on time.
Execute the company Inventory Integrity process and use item inquiry and replace to maintain on-hand count integrity.
Follow Human Resources policies and procedures; lead Asset Protection and Safety processes and hold associates accountable.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.
Perform additional responsibilities assigned by the General Manager according to store needs.
Operate a cash register; move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet; frequently use ladders and bend, kneel, twist, or stoop.
Move across the sales floor and to and from the stock room to assist customers and retrieve or put away merchandise; communicate and exchange accurate information with customers, managers, and coworkers.
Work a flexible schedule that may include days, evenings, weekends, overnight shifts, and travel as required.
Remain in a stationary, upright position for 80% of the time and identify and understand email and printed instructions regarding layouts, schedules, and procedures.