Assistant Manager - Burger King Gallup

Burger King•Gallup, NM

About The Position

The Assistant Manager (AM) is the restaurant’s operations leader, focused on profitability, Guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant and driving key performance outcomes. Working under the direction of the RGM, the AM directly manages Hourly Shift Coordinators and Team Members, a team of 20–45 employees. The role includes managing inventory and restaurant assets, coordinating inventory orders, ensuring preventive maintenance and cash-control procedures, coaching and directing employees, and maintaining operational and brand standards. The AM may also perform Hourly Shift Coordinator duties when needed.

Requirements

Must be at least 18 years of age.
High school diploma or GED required.
1–2 years of previous quick service restaurant experience.
Some understanding of P&L interpretation and its influence on profitability.
Demonstrated leadership skills.
Demonstrated understanding of guest service principles.
Available to work evenings, weekends, and holidays.
Able to work long and/or irregular shifts as needed for proper restaurant functioning.

Nice To Haves

Two years of college preferred.
Previous management experience preferred.

Responsibilities

Manage inventory costs and maintain inventory through daily, weekly, and monthly inspections.
Place and receive inventory truck orders.
Maintain and regularly monitor a list of restaurant assets.
Ensure preventive maintenance of the restaurant facility and equipment is completed according to company standards, interacting with external vendors as needed.
Ensure the restaurant follows cash-control and security procedures, including safe counting and cash drawers.
Motivate and direct team members to exceed guest expectations through accurate, fast, and friendly service in a clean facility.
Coach and provide feedback to Shift Coordinators and Team Members to increase team capabilities and improve restaurant performance.
Direct the restaurant team toward efficient and accurate product preparation and sales, supporting prompt delivery within established speed-of-service guidelines.
Ensure the restaurant upholds operational and brand standards.
Perform Hourly Shift Coordinator duties when necessary.