Assistant Manager AE6413- New Windsor

Valvoline Oil/Mr. Sparkle Car Wash•Town of New Windsor, NY

1d•$20 - $21•Onsite

About The Position

Valvoline Instant Oil Change is currently looking for Assistant Managers. The starting pay is $20.00 per hour, with a potential to earn $21.00 per hour for those who possess a NY State Inspectors license. Under the direction of a Service Center Manager (SCM), an Assistant Manager (AM) assists in various aspects of customer care, facility maintenance, and merchandising activities. They ensure equipment is in proper working order and housekeeping standards are met, and follow all policies and procedures related to point of sale (POS) transactions, inventory integrity, reverse logistics, cash, credit, checks, refunds, and return policies. The AM works with the management team to address customer service issues, guest complaints, and business opportunities. They also drive sales goals through personal engagement and by coaching team members. The AM assists in monitoring productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. They communicate effectively with all team members, management, and customers. In the absence of management, the AM acts as the primary supervisor for the service center, observing and coordinating operational activities. The AM is a key holder responsible for opening and closing responsibilities.

Requirements

Previous management experience a must
Under the direction of a Service Center Manager (SCM), an AM assists in various aspects of customer care, facility maintenance and merchandising activities
Ensures equipment is in proper working order and housekeeping standards are being met
Follows all policies / procedures related to point of sale (POS) transactions, inventory integrity, reverse logistics, cash, credit, checks, refunds and return policies
Works with the management team to react to customer service issues, guest complaints, and / or business opportunities
Drives sales goals for service center operation, through personal engagement with guests and by observing / coaching fellow team members on their customer interactions
Assists in monitoring productivity, workflow and procedures with an emphasis on efficiency, thoroughness and safety in the service center
Effectively communicates with all team members, management, and customers
In the absence of any management, the AM will act as the primary supervisor for the service center, observing / coordinating operational activities

Nice To Haves

$21.00 to start with a NY York State Inspectors license

Responsibilities

Learn new skills to get promoted quickly and start a great career!
Under the direction of a Service Center Manager (SCM), an AM assists in various aspects of customer care, facility maintenance and merchandising activities
Ensures equipment is in proper working order and housekeeping standards are being met
Follows all policies / procedures related to point of sale (POS) transactions, inventory integrity, reverse logistics, cash, credit, checks, refunds and return policies
Works with the management team to react to customer service issues, guest complaints, and / or business opportunities
Drives sales goals for service center operation, through personal engagement with guests and by observing / coaching fellow team members on their customer interactions
Assists in monitoring productivity, workflow and procedures with an emphasis on efficiency, thoroughness and safety in the service center
Effectively communicates with all team members, management, and customers
In the absence of any management, the AM will act as the primary supervisor for the service center, observing / coordinating operational activities
Key holder responsible for basic and detailed opening / closing responsibilities
Other duties as assigned